How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Marty Your Own Question
Marty
Marty, Mercedes Technician
Category: Mercedes
Satisfied Customers: 53904
Experience:  Bosch Certified Master Tech. Over 35 years experience.
13230946
Type Your Mercedes Question Here...
Marty is online now
A new question is answered every 9 seconds

Clk430: EC light stays..drained..trunk..alarm

Resolved Question:

EC light stays on my CLK 430 and the battery is drained and car has no power now. The trunk won't open with the manual key and the alarm is buzzing and I can't turn it off because the car has no power and the alarm button doesn't work.

I've also noticed that you have taken the $30 from my debit card before even giving me an answer. I thought I only pay once I receive an answer and is satisfied with it?
Submitted: 6 years ago.
Category: Mercedes
Expert:  Marty replied 6 years ago.

eurotec :

Hi, first of all lets try to power the car so you can open the trunk. There is a positive jumper post under the hood right in front of your fuse box on the drivers side. It is under a small swuare plastic cover with an X on it.

eurotec :

Connect your positive jumper cable there and your negative cable to a suitable chassis ground then use your remote to open the trunk.

eurotec :

On your a/c the most common causes of the EC light remaining on are due to low refrigerant or a bad a/c evaporator temperature sensor. I'd have the refrigerant level checked first.

eurotec :

As far as your payment the $30 is on deposit in your JA account. I do not receive payment for my portion of your deposit until you click Accept.

eurotec :

Let me know if you need more help with it.

Customer :

The car doesn't respond to the remote thats why we used the manual key to open the doors. The manual key opened the door but would not open the trunk. The car has now power and the alarm or some chirping sound has ran all night long on the car.

Customer :

I meant to say that the car has no power at all.

Customer :

I just read the first message on getting the car power under the hood. So there is a swith underneath the hood that I can use to jumpstart the car without connecting to the battery thats in the trunk?

Marty and other Mercedes Specialists are ready to help you
Expert:  Marty replied 6 years ago.
Sorry I was driving into work and missed your reply. Let me know if you have any trouble finding the jump post in front of the fuse box.

Related Mercedes Questions