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Stan, Mercedes Technician
Category: Mercedes
Satisfied Customers: 3526
Experience:  Technical support engineer
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Mercedes: It is like the car just shut down

Customer Question

My Mercedes will not start and the key will not turn over. It is like the car just shut down....Help
Submitted: 7 years ago.
Category: Mercedes
Expert:  Stan replied 7 years ago.


On the instrument panel side where the light switch is located, under a cover is interior fusebox. Please check all of the fuses there, especially 20 ampere fuse 31. It provides voltage to ignition switch and steering lock.

If it is ok, please try another key. The key itself might have gone bad.