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I have purchased a 2008 model E350 sedan. The DVD installed
I have purchased a 2008 model E350 sedan. The DVD installed in the boot is an APS2009. I cannot activate the GPS. Can you advise? … read more
Lou Palomino
Lou Palomino
Mercedes Technician
Bachelor's Degree
5,799 satisfied customers
I have a 2009 s550 4matic. The radio went out. Nav works and
I have a 2009 s550 4matic. The radio went out. Nav works and everything else shows up, but the stations aren't there. Now the other day a static sound came out speakers like music was about to come on… read more
Lou Palomino
Lou Palomino
Mercedes Technician
Bachelor's Degree
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280 ML: Hi Im trying to install my nav dvd in my 2007 280
Hi Im trying to install my nav dvd in my 2007 280 ml. I put THE dvd in and all i get is wait, 30 seconds later, no dvd, put in nav dvd. Then the same thing over and over again. No progress line. How l… read more
Michael Warfield
Michael Warfield
Factory Mercedes-Benz Technician
Vocational, Technical or Trade Scho
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ML 500: I purchased an updated Navigation DVD for my 2006 ML
I purchased an updated Navigation DVD for my 2006 ML 500. The new DVD did not work properly and I returned it for a refund and inserted my original DVD. The Navigation system tells me that since I dow… read more
Michael Warfield
Michael Warfield
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Vocational, Technical or Trade Scho
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ML 320: Hi, I have an ML320 (2001) and after changing the
Hi, I have an ML320 (2001) and after changing the battery the nav/radio system wanted the security code. After entering it the system took it the after the third attempt and displayed WAIT in bold let… read more
Marty
Marty
Mercedes Technician
Associate Degree
30,535 satisfied customers
GLK350 4Matic: My 2010 GLK350 4Matic comes with Option Code
My 2010 GLK350 4Matic comes with Option Code 320 Multimedia Package - $3,350 Navigational systems : information type: full map and voice and knobs/touch buttons controls HDD, color and 7.0; Parking di… read more
Michael Warfield
Michael Warfield
Factory Mercedes-Benz Technician
Vocational, Technical or Trade Scho
3,132 satisfied customers
ml350: I am purchasing a 2005 ml350 special addition and am
I am purchasing a 2005 ml350 special addition and am having trouble with the nav system. When I put the DVD in it gives me an error. The disc is the2006.2 version. Is this the right disc? If not which… read more
Michael Warfield
Michael Warfield
Factory Mercedes-Benz Technician
Vocational, Technical or Trade Scho
3,132 satisfied customers
2005 mercedes: clk..COMAND head unit does not play mp3s..nav
hi i have a clk 2005 mercedes benz. the COMAND head unit does not play mp3s but supports the nav disc DVD. i believe there is a firmware to upgrade the software. is that true? where can i obtain it fr… read more
DCTRBENZ
DCTRBENZ
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Vocational, Technical or Trade Scho
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Mercedes-Benz GL450 I have a 2009 GL 450 with Sirius & Traffic
I have a 2009 GL 450 with Sirius & Traffic Nav System. I am trying to upgrade the Sirius service to "Best of XM" or "Sirius Premier" since they changed the name, however, Sirius tells me that my radio… read more
DCTRBENZ
DCTRBENZ
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2007 mercedes: The navigation disc he sold me command (MCS II) says
I bought a 2007 mercedes 350 ml. The dealer has since gone out of business. The navigation disc he sold me command (MCS II) says compatible with 2006 and 2007 M class and R class how ever when I inser… read more
BOBBYSS
BOBBYSS
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Associate Degree
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Mercedes: Class is equiped with a gps comand..map and firmware..v5
Hi, My Mercedes A Class is equiped with a GPS COMAND NTG2.5. I would like to upgrade the map and firmware installing the new V5.1 version. But my GPS turns on V1.0. Can I make the upgrade directly V1 … read more
MB Paul
MB Paul
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Vocational, Technical or Trade Scho
3,567 satisfied customers
Mercedes-Benz s-class w220 Head Unit NTG1 (Comand ASP) in
Head Unit NTG1 (Comand ASP) in my Merc w220 S-class (2005) stopped responding, no radio, no Cd no sat nav. After initial start up Merc star logo shows and then display freezes. Nothing works after tha… read more
Stan
Stan
Technical support engineer
Bachelor's Degree
3,418 satisfied customers
My navigation can not activate. I just purchased an original
My navigation can not activate. I just purchased an original DVD from e-Bay for my navigation. It loads and shows maps, but does not show current location. When i choose a destination, it gives me gui… read more
Stan
Stan
Technical support engineer
Bachelor's Degree
3,418 satisfied customers
2002 ML320: no sound and the Navigation reads Error reading DVD
I have a 2002 ML320. The radio appears to be operational but there is no sound and the Navigation reads "Error reading DVD-ROM. Please check the disc". Additionally when I try the other functions (AM,… read more
Stan
Stan
Technical support engineer
Bachelor's Degree
3,418 satisfied customers
Back up camera on ML320 not working after convert to Euro Command
Back up camera on ML320 not working after convert to Euro Command APS. My ML320 2008 US mod has been converted from 100% US model to 99%Europe model. Among others MB dealer has changed the US Command … read more
MB Paul
MB Paul
Mercedes Technician
Vocational, Technical or Trade Scho
3,567 satisfied customers
Navigation: factory..nav unit..head unit is nav ready
good morning, going to install factory navigation unit in a 2005 slk350.need to know nav unit goes. head unit is nav ready. this is a hard top convertible. &n bsp; thanks &n bsp; George… read more
nelson garcia
nelson garcia
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Vocational, Technical or Trade Scho
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I am purchasing a 2004 ML350 and want to add the GPS feature
I am purchasing a 2004 ML350 and want to add the GPS feature to the car. The radio has buttons for it but it says not installed. Is there a module I can but or how do I activate the in dash GPS?… read more
Nelson Garcia
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Navigation: update was inserted into nav system in trunk of 2004 E
Navigation dvd update was inserted into nav system in trunk of 2004 E-320.Command system responds with "No DVD, please insert navigation DVD". How do i correct problem?… read more
RIP
RIP
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Meet the Experts:

MB Paul

MB Paul

Mercedes Technician

3,567 satisfied customers

Qualified Mercedes Benz Diagnostic Technician - 20+ years experience - Workshop Foreman for Mercedes

Marty

Marty

Mercedes Technician

30,535 satisfied customers

Bosch Certified Master Tech. Over 35 years experience.

Lou Palomino

Lou Palomino

Mercedes Technician

5,799 satisfied customers

20 years Master Certified excellent fix rate and have access to factory wiring, and instructions.

Michael Warfield

Michael Warfield

Factory Mercedes-Benz Technician

3,132 satisfied customers

Mercedes-Benz Master Certified technician

Matt

Matt

Engineer

716 satisfied customers

Mechanical Engineer with 23 years experience in the auto industry, 8 yrs in formula 1 engine testing

promerc

promerc

mercedes diagnostic technician

553 satisfied customers

Qualified mercedes diagnostic technician & service team manager , ATA registered Master tech

Hipo64

Hipo64

Mercedes Technician

444 satisfied customers

Work and diagnose electronics on daily basis.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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