Connect one-on-one with a Mercedes mechanic who will answer your question
Expert avatar
MB Paul, Mercedes Technician
3,567 satisfied customers
Qualified Mercedes Benz Diagnostic Technician - 20+ years experience - Workshop Foreman for Mercedes
Pearl avatar
Steve Pearl, Assistant
Mercedes Mechanic is Online Now

Have Mercedes questions? Ask a Mercedes mechanic online.

Verified Mercedes mechanics are online around the clock and ready to answer your question online or by phone. 
Related Mercedes questions
I have a 1983 Mercedes Benz 380SL that I am pulling the
I have a 1983 Mercedes Benz 380SL that I am pulling the engine out of. I have removed all the bolt holding the engine to the trans and am able to separate the engine and trans by abount 1 in but it se… read more
Lou Palomino
Lou Palomino
associates in automotive technology
11,508 satisfied customers
Windows &blinkers quit working. Sl500 1994. The seat belt
Windows &blinkers quit working JA: Is it your first time dealing with this issue? Have you checked the fuses? Customer: yes JA: What's the year and model of your Mercedes? Customer: sl500 1994 JA: Is … read more
Brian PJ
Brian PJ
Bachelor's Business Administration
642 satisfied customers
Just had a new compressor put in and the car still says.
Just had a new compressor put in and the car still says. Malfunction and the car did not raise much … read more
David Craig
David Craig
OWNER/MECHANIC
Associates
14,337 satisfied customers
Check engine light came on. I stopped by auto zone to have
Check engine light came on. I stopped by auto zone to have it scanned and it came up with code 5399 CAN Signal 'Gear Selected' From Control Unit n15/3 (ETC (EGS) Control Unit) Is Implausible … read more
Lou Palomino
Lou Palomino
associates in automotive technology
11,508 satisfied customers
I've been trying to get the radio code for my 2001 Mercedes
I've been trying to get the radio code for my 2001 Mercedes ML430 for quite a while now … read more
AutoDoc1
AutoDoc1
High School Diploma
11,725 satisfied customers
Have an 02 s500 car isn't getting fuel to the engine and the
Have an 02 s500 car isn't getting fuel to the engine and the Sam box under the back seat isn't getting any power any correlation? … read more
KEVIN KELLER
KEVIN KELLER
Associate's degree
1,367 satisfied customers
My COMAND screen is out dealership will not fix because
My COMAND screen is out dealership will not fix because warranty is expired I was informed that they were responsible to fix it be prior to because they had worked on the car what do I do how do I get… read more
JOHN aka Eauto
JOHN aka Eauto
self employed
High School or GED
23,930 satisfied customers
The hard top doesn't release the book said the battery might
The hard top doesn't release the book said the battery might needed to be replaced. Had a new battery installed but that didn't work. We have a 1999 500 SL … read more
Lou Palomino
Lou Palomino
associates in automotive technology
11,508 satisfied customers
Remote will not lock or unlock car or turns on ignition. It
Remote will not lock or unlock car or turns on ignition … read more
AutoDoc1
AutoDoc1
High School Diploma
11,725 satisfied customers
My battery died on my c250 and it wont jumpstart. Just now.
My battery died on my c250 and it wont jumpstart JA: When did you start having trouble with the battery? Do you remember the last time the battery was replaced? Customer: Just now. I left my key on an… read more
Charles Clay
Charles Clay
540 satisfied customers
It jerks when am in traffic or reversing. 2010 GLK 350
nothing else just that they changed the brain box yet it's still jerking… read more
Keiphun Sowell
Keiphun Sowell
Owner Brothers Restoration/Troubleshoot
AutoDiesel Technology
2,063 satisfied customers
I have a 2013 Mercedes sprinter 3500 which shows a wrench
I have a 2013 Mercedes sprinter 3500 which shows a wrench and give code 72D when the key is in the ignition on position. This goes away once the engine is running but can be recalled by hitting the M … read more
Josh127
Josh127
Master Technician
Auto/Diesel Repair Degree
1,825 satisfied customers
The issue is a ruff idle, either low, either high (mostly
hi! the issue is a ruff idle, either low, either high (mostly high)....i did a vacuum check, i check and measured all the sensors and actuators, took off the ke-jetronic ansamble and checked it as wel… read more
BrennanB319
BrennanB319
owner
Automotive Mechanic Degree
343 satisfied customers
Replaced the engine in my 2016 gl 450 4matic. Is there a
Replaced the engine in my 2016 gl 450 4matic. Is there a start-up or first start procedure to follow? … read more
Lou Palomino
Lou Palomino
associates in automotive technology
11,508 satisfied customers
Something is draining my new interstate battery. 2004 E320.
Something is draining my new interstate battery. 2004 E320. It's so dead the key won't open doors. It allowed us to jump it and charge itself last week. But this week when we went to jump, we got trem… read more
Lou Palomino
Lou Palomino
associates in automotive technology
11,508 satisfied customers
I have a 2018 GLC300 and it stalls sometimes when stopped,
I have a 2018 GLC300 and it stalls sometimes when stopped, however if I open the door it restarts! … read more
BrennanB319
BrennanB319
owner
Automotive Mechanic Degree
343 satisfied customers
ESP ABS BAS Parking brake light stay lit ib dash. Its solid.
ESP ABS BAS Parking brake light stay lit ib dash JA: Is the parking brake light blinking or flashing, or is it solid? When did you first notice it? Customer: its solid JA: What's the year and model of… read more
Pete
Pete
Automotive Diagnostic Specialist
General auto certifications
37,694 satisfied customers
I have a 13 C250. It won't start. I've changed the crank,
Hello I have a 13 C250. It won't start . I've changed the crank, cam, & knock. Compression sounds good everything . It's still showing on the scanner the crank, cam & knock needs to be replaced as wel… read more
Lou Palomino
Lou Palomino
associates in automotive technology
11,508 satisfied customers

Common Mercedes questions resolved on JustAnswer


The Experts on JustAnswer, who are available 24/7, are Mercedes specialists, and you can count on them to identify the source of a problem, provide detailed instructions for repairs, give advice on finding affordable parts and deliver second opinions on a Mercedes repair estimate offered by your local mechanic.


In fact, if your local mechanic is stumped on a problem presented by your Mercedes, an Expert on JustAnswer will usually be able to figure it out for you. It’s also a good idea to consult with JustAnswer on common problems for specific models if you’re thinking of buying a used vehicle.


Some of the problems that Mercedes Benzes are known for are suspension and steering, with seemingly fragile ball joints and control arm bushings; and the valve body and 13-pin connector in the transmission often failing.


Window regulators are a common problem on cars, but they tend to fail more on Mercedes C-class models than others. Also, Mercedes engine mounts are oil-filled, and once mileage piles up, they start to lose the oil.


Catalytic converter problems and rust are other common Mercedes repairs.


Before speaking to an Expert, be ready to explain your issue in detail, and have the model, year and VIN on hand. You’ll also be asked what you or your mechanic have already tried to do to effect your Mercedes repair.