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Need help.withy semi truck. I have 2011 volvo d13 with an l…

Customer Question
Need help.withy semi truck ...

Need help.withy semi truck

Mechanic's Assistant: Sure thing. How can I help?

I have 2011 volvo d13 with an l shift transs And lm getting notice retarder temp high 396f

Mechanic's Assistant: What's the approximate mileage on your 2011 LM?

140000

Submitted: 3 months ago.Category: Medium and Heavy Trucks
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Answered in 40 minutes by:
5/28/2022
Technician: Mike Mcmillan, Shop Foreman/Triage Tech replied 3 months ago
Mike Mcmillan
Mike Mcmillan, Shop Foreman/Triage Tech
Category: Medium and Heavy Trucks
Satisfied Customers: 6,605
Experience: Volvo/Mack Master Tech, Certified with Cummins, Eaton, GM, Hino, Detroit Diesel
Verified
Hello and thank you for using Just Answer. My name is ***** ***** I’d like to try and help. I’m sorry that you are having issues with your Volvo. I know this can be frustrating. I am here to help anyway I can. Please allow me a few moments to look over your question and I will be right back with you. May I please ask with whom I have the pleasure of speaking with today?
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Technician: Mike Mcmillan, Shop Foreman/Triage Tech replied 3 months ago

On your issue, with this model year and engine trans configuration, this unit does not have a retarder. What that message is referring to is a transmission retarder. Most of these were used in trucks in Europe until about  6-7 years ago when they were implemented here. There is a software update for the transmission available which will take that message away and remedy your issue.

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Customer reply replied 3 months ago
Where to get it
Technician: Mike Mcmillan, Shop Foreman/Triage Tech replied 3 months ago

That can be done at any dealer. The process takes about 30 mins

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Customer reply replied 3 months ago
Ok cool
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Mike Mcmillan
Mike Mcmillan
Mike Mcmillan, Shop Foreman/Triage Tech
Category: Medium and Heavy Trucks
Satisfied Customers: 6,605
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Experience: Volvo/Mack Master Tech, Certified with Cummins, Eaton, GM, Hino, Detroit Diesel

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