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I need help on my 2014 Volvo vnl D13. Cut off me while

Customer Question
I need help on...

I need help on my 2014 Volvo vnl D13

Mechanic's Assistant: Sure thing. How can I help?

Cut off me while reversing, it’s showing neutral not detected

Mechanic's Assistant: What's the model of your 2014 Volvo?

D13

Mechanic's Assistant: What's the approximate mileage on your 2014 Volvo?

D13 engine

Mechanic's Assistant: Is there anything else the Volvo Mechanic should know before I connect you? Rest assured that they'll be able to help you.

Yes it’s automatic gear,

Submitted: 9 months ago.Category: Medium and Heavy Trucks
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Answered in 38 minutes by:
1/3/2022
Technician: Mike Mcmillan, Shop Foreman/Triage Tech replied 9 months ago
Mike Mcmillan
Mike Mcmillan, Shop Foreman/Triage Tech
Category: Medium and Heavy Trucks
Satisfied Customers: 6,618
Experience: Volvo/Mack Master Tech, Certified with Cummins, Eaton, GM, Hino, Detroit Diesel
Verified
Hello and thank you for using Just Answer. My name is ***** ***** I’d like to try and help. I am sorry that you are having issues with your Volvo. I know this can be frustrating. Please allow me a few moments to look over your question and I will be right back with you. Thank you
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Customer reply replied 9 months ago
Ok sir thanks
Technician: Mike Mcmillan, Shop Foreman/Triage Tech replied 9 months ago

On your Ishift issue, I would see with the key on if moving the gear selector changes state in the dash. If it does not check the wiring for it inside the seat. If that is fine it may need a shifter. If the state changes then this will need connected to a scan tool to perform the gear engagement test to find out what went wrong

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Customer reply replied 9 months ago
The gear moves, but it's showing different things at a time, like Drive suppose to show D and D1, R with R1, instead it's showing D N or R N or N R, and it have a code saying the (neutral secured is not detected)
Technician: Mike Mcmillan, Shop Foreman/Triage Tech replied 9 months ago

Okay, that means that the gear selector and wiring for it are good. The gear activation test will need to be ran to find out what is causing the issue.

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Customer reply replied 9 months ago
I can't find anyone here to help run anything, and I'm loaded in Richmond VA
Technician: Mike Mcmillan, Shop Foreman/Triage Tech replied 9 months ago

I understand, unfortunately with the construction of that trans it will be an internal issue. Typically this is due to a defective ribbon harness, bad sliding clutch, gear issue, or a shift solenoid issue

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Customer reply replied 9 months ago
I watched a video that says to change the f68 and 19, I even changed 69 as well still it did come on, and the Relay, I did all that still it didn't reset
Technician: Mike Mcmillan, Shop Foreman/Triage Tech replied 9 months ago
there is no reset available for this trans. A key cycle does the same action as pulling the fuses or the power relay. If the problem does not remedy itself after a key cycle then it has an active fault within the trans causing the default
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Customer reply replied 9 months ago
Ok, i don't know what to do here and it's storming bad
Technician: Mike Mcmillan, Shop Foreman/Triage Tech replied 9 months ago

I can help you out with locating your nearest dealer or repair shop. I just need to know where you are located

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Customer reply replied 9 months ago
I'm located in Richmond Va
Technician: Mike Mcmillan, Shop Foreman/Triage Tech replied 9 months ago

Here is a link that will provide your nearest shop.

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Customer reply replied 9 months ago
I've trying mechanics since none have time for my issues, if you can help that will be fine the zip code is vA23230
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Mike Mcmillan
Mike Mcmillan
Mike Mcmillan, Shop Foreman/Triage Tech
Category: Medium and Heavy Trucks
Satisfied Customers: 6,618
6,618 Satisfied Customers
Experience: Volvo/Mack Master Tech, Certified with Cummins, Eaton, GM, Hino, Detroit Diesel

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