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I have the code 3473-31 I have diesel but I don’t have spark…

Customer Question
I have the code...

I have the code 3473-31 I have diesel but I don’t have spark I changed the ARD heat and nothing

Mechanic's Assistant: What's the make/model/year of your truck? Engine type?

2007 caterpillar C15

Mechanic's Assistant: Are you fixing your truck yourself? What have you tried so far?

No I’m mecanic

Mechanic's Assistant: Anything else you want the Truck Mechanic to know before I connect you?

I have voltage and fuel but not ground, so the spark plug won’t start the regeneration. We place need ARD head with spark plug and spark plug cable.

Submitted: 2 years ago.Category: Medium and Heavy Trucks
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Customer reply replied 2 years ago
Hello
Answered in 32 minutes by:
5/13/2020
Technician: Cat Man, Cat Engine Expert replied 2 years ago
Cat Man
Cat Man, Cat Engine Expert
Category: Medium and Heavy Trucks
Satisfied Customers: 10,344
Experience: I am ASE Master Truck Certified.
Verified
Thanks for asking your question. I will try and help you out.
There are four things that can cause a 3473-31.
A Bad spark plug
A bad spark plug wire
A bad ard head
A bad ignition module.Please reply back if you need more help. I am happy to assist.
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Customer reply replied 2 years ago
Thank you
Technician: Cat Man, Cat Engine Expert replied 2 years ago
You are very welcome. I am happy I could help.
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Cat Man
Cat Man
Cat Man, Cat Engine Expert
Category: Medium and Heavy Trucks
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