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Need expert to answer question on Volvo 2006 truck vnl 780…

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Need expert to answer question on Volvo 2006 truck vnl 780 have problems with telescopic steering wheel not moving...cable is fine but wheel is stuck in forward position close to dash and won't move away from dash...it is stuck

Mechanic's Assistant: I'll do all I can to help. Can you tell me more about what's going on?

This is problem with big truck volvo

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Answered in 3 minutes by:
9/8/2019
Technician: Mike Mcmillan, Shop Foreman/Triage Tech replied 3 years ago
Mike Mcmillan
Mike Mcmillan, Shop Foreman/Triage Tech
Category: Medium and Heavy Trucks
Satisfied Customers: 6,766
Experience: Volvo/Mack Master Tech, Certified with Cummins, Eaton, GM, Hino, Detroit Diesel
Verified
Hello and thank you for using Just Answer. My name is ***** ***** I will be assisting you with your question. You will need to remove the lower panels under the column. Follow the tilt cable to under the column. It goes into the column and into a paw that releases the column. Make sure it is still attached and moving all the way. If it is then you will need to replace the upper steering column section because the side bearing tied up. Please let me know if you have any follow up questions on this. Thank you
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Customer reply replied 3 years ago
can someone please call us .thankscan you call methanks
Technician: Mike Mcmillan, Shop Foreman/Triage Tech replied 3 years ago
There is an option on your end to request a phone call.
Mike Mcmillan
Mike Mcmillan, Shop Foreman/Triage Tech
Category: Medium and Heavy Trucks
Satisfied Customers: 6,766
Experience: Volvo/Mack Master Tech, Certified with Cummins, Eaton, GM, Hino, Detroit Diesel
Verified
Mike Mcmillan and 87 other Medium and Heavy Trucks Specialists are ready to help you
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Customer reply replied 3 years ago
where is that option?
Technician: Mike Mcmillan, Shop Foreman/Triage Tech replied 3 years ago
Phone call session started
Customer reply replied 3 years ago
Hi have another question lights on dash won't come on for gauges and also headlights...please call..thanks
Customer reply replied 3 years ago
already checked fuses...parking light do come on
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Mike Mcmillan
Mike Mcmillan
Mike Mcmillan, Shop Foreman/Triage Tech
Category: Medium and Heavy Trucks
Satisfied Customers: 6,766
6,766 Satisfied Customers
Experience: Volvo/Mack Master Tech, Certified with Cummins, Eaton, GM, Hino, Detroit Diesel

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