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I have questions on my Volvo semi tractor will they Volvo…

I have questions on my...
I have questions on my Volvo semi tractor will they Volvo d13 engine I have previously spoken of briefly with Steven days ago but I was unable to follow up due to my schedule. I am going to provide information hello I will start with the serial number. this will be the last six of the VIN. I want you to communicate with a Master Tech for Volvo.CN 558820. 2012 D-13 engine. 10 speed Eaton, model 780. Miles ,686013.6.
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Answered in 5 minutes by:
2/21/2019
Technician: Mike Mcmillan, Shop Foreman/Triage Tech replied 3 years ago
Mike Mcmillan
Mike Mcmillan, Shop Foreman/Triage Tech
Category: Medium and Heavy Trucks
Satisfied Customers: 6,782
Experience: Volvo/Mack Master Tech, Certified with Cummins, Eaton, GM, Hino, Detroit Diesel
Verified

Hello, My name is***** would like to thank you for reaching us to Just Answer for your issue. I have been a Volvo Master tech since 2003 when the program first started. How can I help you with your issue? Thanks

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Customer reply replied 3 years ago
Far out thank you. Okay my engine has been put into derate mode scr issues. I have done some research . See DEF fluid sensor is showing empty so truck wants to d rate this is what I have done I was in a remote area after researching I took the speed sensor off to get around d rate. I checked my d e f fluid in it was fine. I bought a new sensor for the DEF tank and installed it myself. The problem still is not solved I have a feeling it may be the ECU possibly. I had my starter replaced the day before and they had unhook the batteries I did check battery connections they seem fine but I'm not a hundred percent sure but the problem is not there. I have pictures of the codes if you would like or I can type them inhello I have a phone call and then interrupted this it was from your support department did you ask me if I want to call
Technician: Mike Mcmillan, Shop Foreman/Triage Tech replied 3 years ago

If you would want to set up a call that is fine. I am available to talk.

If you go thru the dash to read faults, When you go to the acm does it say operation failed?

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Customer reply replied 3 years ago
I'm sorry I need to update payment method
Technician: Mike Mcmillan, Shop Foreman/Triage Tech replied 3 years ago

No problem

Mike Mcmillan
Mike Mcmillan, Shop Foreman/Triage Tech
Category: Medium and Heavy Trucks
Satisfied Customers: 6,782
Experience: Volvo/Mack Master Tech, Certified with Cummins, Eaton, GM, Hino, Detroit Diesel
Verified
Mike Mcmillan and 87 other Medium and Heavy Trucks Specialists are ready to help you
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Technician: Mike Mcmillan, Shop Foreman/Triage Tech replied 3 years ago
Phone call session started
Customer reply replied 3 years ago
I'm on standby for youI have requested your call
Technician: Mike Mcmillan, Shop Foreman/Triage Tech replied 3 years ago

Here is the schematic for your unit on that system. The F-Cut connector is the grey connector.

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Customer reply replied 3 years ago
Thank you Steven you were a tremendous help and just answer company to. I will finish the job tomorrow and so now I'll try to let you know if it's it's a problem or not if it's not you'll definitely hear again for me thank you for the valuable information very very valuable information.
Technician: Mike Mcmillan, Shop Foreman/Triage Tech replied 3 years ago
Thank you. Have a good day.
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Mike Mcmillan
Mike Mcmillan, Shop Foreman/Triage Tech
Category: Medium and Heavy Trucks
Satisfied Customers: 6,782
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