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2013 International prostar maxxforce 13 no power and can't…

Customer Question
2013 International prostar maxxforce...

2013 International prostar maxxforce 13 no power and can't pass 58-60mph after 10 minutes of initial start

Mechanic's Assistant: What's the make/model/year of your truck? Engine type?

I would need someone who's a pro with international prostar with maxxforce 13 in them

Mechanic's Assistant: Are you fixing your truck yourself? What have you tried so far?

2013 international prostar with maxxforce 13

Mechanic's Assistant: Anything else you want the truck mechanic to know before I connect you?

I have checked sensors, took it to a mechanic and the international dealer and so far they can't figure out the problem

Submitted: 20 days ago.Category: Medium and Heavy Trucks
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Answered in 27 minutes by:
3/30/2018
Technician: Andy, Truck Diagnostic Technician replied 20 days ago
Andy
Andy, Truck Diagnostic Technician
Category: Medium and Heavy Trucks
Satisfied Customers: 1,817
Experience: International and Isuzu trucks , International, Maxxforce, Cummins and Isuzu engines, Diagnostic and electrical troubleshooting specialist , Hvac and truck /trailer refrigeration troubleshooter
Verified

Hi there . My name is ***** ***** Can we start with the last 8 digits of the vin number please ?

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Customer reply replied 20 days ago
Dn133828
Customer reply replied 20 days ago
Hi Andy
Technician: Alex Olsen,
 replied 20 days ago
Alex Olsen
Category: Medium and Heavy Trucks
Satisfied Customers: 235
Experience: Lead technican at Astleford international trucks
Verified

hi im alex, do you want assistance? i see you have another question going

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Customer reply replied 19 days ago
Hi Alex!
Customer reply replied 19 days ago
If you can help that will be graet
Technician: Alex Olsen,
 replied 19 days ago

maxx 13 and prostar are my bread and butter, no codes? just low power when warmed up basically?

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Customer reply replied 19 days ago
I have codes from the dash and none of them seem to relate to the issue I'm having
Technician: Alex Olsen,
 replied 19 days ago

ok, yeah only body codes will display on the dash,does the check engine or MIL light come on?

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Customer reply replied 19 days ago
Sam718
Sam718 SPN 524285 FMI 14
SPN 520211 FMI 7
SPN 165 FMI 12
Customer reply replied 19 days ago
check engine was the on
Customer reply replied 19 days ago
A local mechanic spent the whole day but couldn't figure out the problem
Technician: Alex Olsen,
 replied 19 days ago

it comes on when you lose power after its warmed up?

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Customer reply replied 19 days ago
I took it to a international dealer and they only connected the computer and did minimal mechanical tests and said it was was the water separator assembly that wasn't producing enough fuel pressure. The replaced the assembly with new filters and there's no change
Customer reply replied 19 days ago
After they cleared the codes it come on yet but it was on before that
Customer reply replied 19 days ago
I have to drive it a little to see if it comes back on
Customer reply replied 19 days ago
I don't think they even care to find out the problem
Technician: Alex Olsen,
 replied 19 days ago

ok but when you first start the truck it has good power

then once it warms up a bit you lose power

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Customer reply replied 19 days ago
It seems like a lot of owners with maxxforce engines are complaining about the same thing so it seems like a common problem
Customer reply replied 19 days ago
for the first 5 to 10 minutes and then it can't go over 58-60 mph and little hill with empty truck it drops down to 35-45 mph
Customer reply replied 19 days ago
The boost is 40+psi the first 5 to 10 minutes. Every time i shut it off it gives me 5-10 mins normal performance and then derates
Technician: Alex Olsen,
 replied 19 days ago

ok what is it making for boost after it looses power?

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Customer reply replied 19 days ago
15 to 25 psi
Customer reply replied 19 days ago
It sounds like it's reving to go faster but something is holding back
Customer reply replied 19 days ago
Alex are you still there?
Technician: Alex Olsen,
 replied 19 days ago

yes im here

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Customer reply replied 19 days ago
What do you think
Technician: Alex Olsen,
 replied 19 days ago

i would run air management test when its hot, what did the dealer do?

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Technician: Alex Olsen,
 replied 19 days ago

could be something with the EGR valve or exhaust back pressure valve, or maybe something with the ACV its has to be a electronic

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Customer reply replied 19 days ago
The dealer only hooked up the computer to get the codes and ran a pressure test with the water separator filter assembly and said it was the assembly that wasn't provided enough pressure so they changed the whole assembly with the new filters. But no change
Technician: Alex Olsen,
 replied 19 days ago

really sucks not having it infront of me i could tell right away with a lug down and an air management test

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Customer reply replied 19 days ago
I had an egr code previously active but that was from disconnecting the egr sensor
Technician: Alex Olsen,
 replied 19 days ago

if it was a filter header it would happen all the time woudnt happen after its warmed up

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Customer reply replied 19 days ago
I wish you could.. have you come across the same issue before?
Customer reply replied 19 days ago
Yeah every time I shut it of i get 5 to 10 mins normally
Technician: Alex Olsen,
 replied 19 days ago

i have come across lots of maxx 13 issues, i know exactly what to look for preformance wise

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Customer reply replied 19 days ago
It all started after fueling the truck
Customer reply replied 19 days ago
I thought it has something to do with bad diesel but i have filled up 20 times after that
Technician: Alex Olsen,
 replied 19 days ago

so if its hot and you shut it off wait 5 min and restart you wil have 5-10 min of good power?

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Customer reply replied 19 days ago
even when it's hot., i get 5-10 mins
Customer reply replied 19 days ago
But I check that theory one more time
Customer reply replied 19 days ago
I was running my truck with the egr sensor disconnected for the past 6 months
Customer reply replied 19 days ago
I will *
Technician: Alex Olsen,
 replied 19 days ago

ok, the valve?

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Customer reply replied 19 days ago
No the egr sensor
Technician: Alex Olsen,
 replied 19 days ago

what egr sensor?

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Customer reply replied 19 days ago
The one by the egr cooler
Customer reply replied 19 days ago
Right in front of the coolant reservoir bottle
Technician: Alex Olsen,
 replied 19 days ago

there are lots of sensors by the cooler on the back or the front or?

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Customer reply replied 19 days ago
On the front
Customer reply replied 19 days ago
Let me get you the exact name., i have diagram
Technician: Alex Olsen,
 replied 19 days ago

ok

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Customer reply replied 19 days ago
Temperature turbocharger air temperature compressor outlet( exhaust gas recirculation ( tcot egrt)
Customer reply replied 19 days ago
I was told this shuts of the egr which produces 90% of the problems with these engines
Technician: Alex Olsen,
 replied 19 days ago

ok so the sensor in the front between the two outlet tubes

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Customer reply replied 19 days ago
That is it
Technician: Alex Olsen,
 replied 19 days ago

and now you have it pugged in?

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Customer reply replied 19 days ago
because the dealer said to keep it in and said that they wanted to to do a proper diagnosis to see if things are working and plus he said it will keep on throwing a engine light and I may not be able to know if the engine is having a problem
Customer reply replied 19 days ago
After they cleared the light I haven't drove much, only for 15 minutes and parked it after finding out that the problem still exists
Customer reply replied 19 days ago
Is there anything I should look for or check it myself to diagnose the problem
Technician: Alex Olsen,
 replied 19 days ago

this will be tough without being able to see the data, i dont want to tell you to throw parts at it

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Customer reply replied 19 days ago
I don't want to do that.. what do think that could be causing it?
Customer reply replied 19 days ago
What would you look for
Technician: Alex Olsen,
 replied 19 days ago

wel if you have low boost, it could be the EGR valve staying open, or something with the ACV valve which controls the turbo and the exhaust back pressure valve

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Customer reply replied 19 days ago
This*
Technician: Alex Olsen,
 replied 19 days ago

yep thats the exhaust back pressure valve

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Technician: Alex Olsen,
 replied 19 days ago

does the engine sound different when its acting up?

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Customer reply replied 19 days ago
The sound changes from very powerful to trying to catch power
Customer reply replied 19 days ago
But no weird sounds
Customer reply replied 19 days ago
Like a little lag in the power sound
Customer reply replied 19 days ago
Where is the egr valve?
Technician: Alex Olsen,
 replied 19 days ago

egr valve is on the back of the cooler

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Customer reply replied 19 days ago
Is it visible?
Technician: Alex Olsen,
 replied 19 days ago

not really anything to see there

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Customer reply replied 19 days ago
where is the ACV VALVE?
Technician: Alex Olsen,
 replied 19 days ago

they ACV is located on the cooler, has the lines going into the bottom of it

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Customer reply replied 19 days ago
Can a faulty return release check valve cause this or the speed sensor
Technician: Alex Olsen,
 replied 19 days ago

its above that, that is the crank case spinner

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Customer reply replied 19 days ago
Is there anything to check there or there is a mechanical test?
Technician: Alex Olsen,
 replied 19 days ago

its all electronic

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Customer reply replied 19 days ago
Is the snap shot test best to describe these problems or anything else should be done?
Technician: Alex Olsen,
 replied 19 days ago

it sounds like you have a pretty dramatic change i dont see how they cant figure it out by comparing the data

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Technician: Alex Olsen,
 replied 19 days ago

yes running a lugdown test and air management test you can get a very good idea of what is going on

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Customer reply replied 19 days ago
I did see a lot of soot by the doser injector, just right after the turbos can a leak over there can cause power issues?
Customer reply replied 19 days ago
Is this also the performance test
Technician: Alex Olsen,
 replied 19 days ago

yes it could

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Customer reply replied 19 days ago
I don't think that they ran a proper test or have the right technician looking at it to diagnose it
Technician: Alex Olsen,
 replied 19 days ago

they to leak at the bellows tubes between the manifod and the cooler

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Customer reply replied 19 days ago
Can that leak cause low power?
Technician: Alex Olsen,
 replied 19 days ago

yes but it would have to be a significant leak

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Customer reply replied 19 days ago
Can a clogged intake manifold or the 2 recycling tubes attached to the egr produce same symptoms?
Customer reply replied 19 days ago
Plus it shouldn't correct after shutting it off right? It will be consistent?
Technician: Alex Olsen,
 replied 19 days ago

yes it dosent seem to be mechanical

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Technician: Alex Olsen,
 replied 19 days ago

sounds like the ecm is changing something

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Customer reply replied 19 days ago
those 2 tests would clear this picture?
Customer reply replied 19 days ago
After explaining the initial problem what would you have suspected to what tests would you have ran?
Technician: Alex Olsen,
 replied 19 days ago

if the right guy is on it and know what to look for yes, and they could always open a case file and upload the tests to navistar and have them look at it

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Technician: Alex Olsen,
 replied 19 days ago

i would run a lug down and air management test when its running right and then when it acts up and compare

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Customer reply replied 19 days ago
Got it.. so I should ask them if they have a master tech that can look at it.
Customer reply replied 19 days ago
n a faulty return release check valve cause this or the speed sensor?
Customer reply replied 19 days ago
Can a*
Technician: Alex Olsen,
 replied 19 days ago

yeah i would find a guy that really knows his stuff and if they cant figure it out open a case fie

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Customer reply replied 19 days ago
I have to go back in on monday and they also said that they will try to figure it out and hopefully return the money for misdiagnosis and putting a part that wasn't needed
Technician: Alex Olsen,
 replied 19 days ago

ok, that sounds like a plan

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Customer reply replied 19 days ago
Thanks Alex I'll let you know Monday and I'll also find out by driving if it only derates when it's hot
Technician: Alex Olsen,
 replied 19 days ago

your welcome, yes please keep me updated

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Customer reply replied 19 days ago
Thanks
Technician: Alex Olsen,
 replied 19 days ago

anytime, please remember to rate my service when you get a chance, i receive no compensation until you do, any follow up questions on this are free of charge thank you and have a good rest of your weekend

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Customer reply replied 19 days ago
Thanks I'll do that
Customer reply replied 17 days ago
Hi Alex! So the dealer pulled 2 more new codes 3055- 15 and 3055- 0. Just after hooking up the computer and without the 0-60 snap test. He's saying that it's the pump. Now I'm starting to feel that they just want through parts at to make money.
Customer reply replied 17 days ago
Want to*
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Alex Olsen
Alex Olsen
Category: Medium and Heavy Trucks
Satisfied Customers: 235
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Experience: Lead technican at Astleford international trucks

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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