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My regen an check engine lights came on. I stop to fuel and…

Customer Question
My regen an check...

My regen an check engine lights came on. I stop to fuel and my red stop engine came on before I can move. I use the dash board info and was referred to see owners mannual. Please help.

Mechanic's Assistant: Does the light stay on, or does it blink?

Stays on

Mechanic's Assistant: What is the make/model/year of your car?

It's a truck peterbilt 2012. With USX engine

Mechanic's Assistant: Are you fixing your vehicle yourself? What have you tried so far?

Yes. To bring you up to what's was happening. I went up to Boston. While going up there I herd a strange sound. I unserved my fan came on while my temperature was not 200'.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

I tried unplugging the air line from the clinoid to t see I was getting air there. I was on the supply side. Ont on the outlet side. I then blow air in the line to the fan to see if it will lock. It did not.

Submitted: 7 months ago.Category: Medium and Heavy Trucks
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Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 17 hours by:
1/15/2018
Technician: Daniel Wilson,
 replied 7 months ago
Daniel Wilson
Category: Medium and Heavy Trucks
Satisfied Customers: 2,825
Experience: Owner at DJ Wilson
Verified

Hi my name is***** will be glad to help if you still need help with this. Let me know if you still need help. If so we can follow up as needed.

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Customer reply replied 7 months ago
No don't need help anymore. I'm driving. Thanks
Customer reply replied 7 months ago
I'm very unhappy and dissatisfied with this service. From 11:43 pm last night I've gotten no help from you guys. I'm requesting a refund based on (just answer) customer satisfaction policy. Thank you
Neil.
Technician: Daniel Wilson,
 replied 7 months ago

Hi Neil. This must be your first time on here. Professionals are users of the site like yourself. Most have full time jobs and businesses and help on here as time allows. So availability depends on whos logged in when you post. Your deposit sits with the site. Professionals only get a percentage if positive feedback or an answer is accepted. Otherwise, their time if voluntary. It is a great way to connect with experienced technicians. So ar far as (you guys), the professionals arent affiliated with each other in any way other than the use of the site.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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