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Cmp to ckp incorrect reference, no start. 2013 international…

Customer Question
Cmp to ckp incorrect...

Cmp to ckp incorrect reference, no start

Mechanic's Assistant: What's the make/model/year of your truck? Engine type?

2013 international TerraStar with Maxxforce

Mechanic's Assistant: Are you fixing your truck yourself? What have you tried so far?

Fuel supply is good. Engine speed reads as I crank. Was parked for a day and didn’t start when I came back to it

Mechanic's Assistant: Anything else you want the truck mechanic to know before I connect you?

Only active code is 636

Submitted: 7 months ago.Category: Medium and Heavy Trucks
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Answered in 1 day by:
11/25/2017
Technician: Andy, Truck Diagnostic Technician replied 7 months ago
Andy
Andy, Truck Diagnostic Technician
Category: Medium and Heavy Trucks
Satisfied Customers: 1,976
Experience: International and Isuzu trucks , International, Maxxforce, Cummins and Isuzu engines, Diagnostic and electrical troubleshooting specialist , Hvac and truck /trailer refrigeration troubleshooter
Verified

Hi there . My name is Andy !
Can we start with the last 8 digits of the vin number please?

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Technician: Andy, Truck Diagnostic Technician replied 7 months ago

These are the three possibilities for 636 . Which one do you have ?

https://www.dropbox.com/s/gf8rf8jn6p42kkp/636.PNG?dl=0

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Technician: Andy, Truck Diagnostic Technician replied 7 months ago
Do you still need help ? Can u please tell me what your exact fault number is ? You gave me the SPN number but we also need the FMI number . Thanks
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Technician: Andy, Truck Diagnostic Technician replied 7 months ago

Do you still need help ?

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Technician: Andy, Truck Diagnostic Technician replied 7 months ago

I am around if needed. Thanks

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Technician: Andy, Truck Diagnostic Technician replied 7 months ago

Do you still require my assistance with this?

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Andy, Truck Diagnostic Technician
Category: Medium and Heavy Trucks
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Experience: International and Isuzu trucks , International, Maxxforce, Cummins and Isuzu engines, Diagnostic and electrical troubleshooting specialist , Hvac and truck /trailer refrigeration troubleshooter

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