Medium and Heavy Trucks

Have truck repair questions? Ask an Expert

Ask an Expert,
Get an Answer ASAP!

My question is about a crown wp model electric pallet jack.

Customer Question
Good evening! My question...

Good evening! My question is about a crown wp model electric pallet jack. I am having issues with it not wanting to move at full speed. Sometimes it will move just fine and then others times it will

Mechanic's Assistant: What is the complete model and serial number of your machine?

Move at very slow speed. I am not sure about model number but I beleive the serial number is *****

Mechanic's Assistant: Anything else you want the equipment mechanic to know before I connect you?

Sometimes if I push the up or down button it will start move at normal speed.

Submitted: 7 months ago.Category: Medium and Heavy Trucks
Show More
Show Less
Ask Your Own Medium and Heavy Trucks Question
Answered in 1 hour by:
11/23/2017
Technician: Daniel Wilson,
 replied 7 months ago
Daniel Wilson
Category: Medium and Heavy Trucks
Satisfied Customers: 6,791
Experience: Owner at DJ Wilson
Verified

Hi my name is***** will be glad to help. Is it the raise and lower that is running slow?

Ask Your Own Medium and Heavy Trucks Question
Customer reply replied 7 months ago
No it is when you move the jack. Sometime it will move at normal speed and then other times it will move very slow.
Technician: Daniel Wilson,
 replied 7 months ago

Thanks for the update, there should be a model number after the WP so I can look into the proper manual. Let me know. Happy Thanksgiving as well tony to you and yours.

Ask Your Own Medium and Heavy Trucks Question
Customer reply replied 7 months ago
I will hopefully be able to get that to you when I return to the office tomorrow. Thank you and Happy Thankshiving to you as well!
Technician: Daniel Wilson,
 replied 7 months ago

Thank you and that will be just fine. Follow up with you then.

Ask Your Own Medium and Heavy Trucks Question
Technician: Daniel Wilson,
 replied 7 months ago

What are you getting for fault codes?

Ask Your Own Medium and Heavy Trucks Question
Customer reply replied 7 months ago
I am not getting any fault codes. Do I need a special machine or tool to get them? If not how do I check to determine what fault codes I am getting?
Technician: Daniel Wilson,
 replied 7 months ago

Look for the digital display in the center of the gauge. That is where yo access faults if you have the computer. Let me know

Ask Your Own Medium and Heavy Trucks Question
Customer reply replied 7 months ago
Dan I don't not have a computer to give me the fault codes. I have sent you a pic of the digital display.
Customer reply replied 7 months ago
Dan I have atttached some pics of the wire harness for the handle. In the one picture if you look closely you will see a piece of a paper clip bridging two of the terminals. Should this be like that? When I took it out the jack would not move but when I put it back in it would move
Customer reply replied 7 months ago
Here is a pic of the digital display without the cover and pics of the wire harness.
Technician: Daniel Wilson,
 replied 7 months ago

Hi Tony, Your photo did not come through for some reason. Try again.

Ask Your Own Medium and Heavy Trucks Question
Technician: Daniel Wilson,
 replied 7 months ago

Thanks for the photos. It looks like some damage on one of the wires ( Red /White) . I would correct any damaged wiring and look for corrosion and damage in the wiring harness. Also verify the switches are functioning properly as if you can manipulate the switches to get it to work intermittently it points to a possible worn switch with poor contacts inside. You can do a resistance check with an OHM meter and also confirm you have good voltage in the batteries as well. Let me know. We can follow up as needed.

Ask Your Own Medium and Heavy Trucks Question
Customer reply replied 7 months ago
I see the damage to the(Red/White) wire that you are referring to. Should that piece of the paper clip that is bridging the two be in there?
Technician: Daniel Wilson,
 replied 7 months ago

That wire yes but a small paperclip uninsulated on a power circuit, no

Ask Your Own Medium and Heavy Trucks Question
Customer reply replied 7 months ago
Ok so it is suppose to be bridged by a wire not a paper clip. I will make the change. Thank you!! I will follow up with you if I have anymore questions or issues. Hopefully this will take care of the issues that I am having.
Technician: Daniel Wilson,
 replied 7 months ago

Hi Tony... I see there is a longer jumper wire which looks factory but the paperclip would not be. I have a feeling someone used the paperclip to bypass and jump power to try to correct an already existing problem. Someone already had their hands in this before you.

Ask Your Own Medium and Heavy Trucks Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Daniel Wilson Your Own Question
Daniel Wilson
Daniel Wilson
Daniel Wilson
Category: Medium and Heavy Trucks
Satisfied Customers: 6,791
6,791 Satisfied Customers
Experience: Owner at DJ Wilson

Daniel Wilson is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Daniel Wilson

Daniel Wilson

6,791 satisfied customers

Owner at DJ Wilson

Cat Man

Cat Man

Cat Engine Expert

4,493 satisfied customers

I am ASE Master Truck Certified.

Wayne

Wayne

Journeyman

2,869 satisfied customers

worked on, Gmc, Macks, Freight liner,Mercedes Benz,,Ford, sterling

Jeremy

Jeremy

Certified Truck/Bus Technician

2,235 satisfied customers

ASE Med/HD Truck Technician, NATEF Diesel Engines and Electrical/Electronics Technician, EPA 608/609 HVAC Certified, Steering/Suspension and ABS/Brakes Technician

cumminsdr

cumminsdr

Mechanic

1,337 satisfied customers

All types of Cummins applications

Curtis B.

Curtis B.

Technician

961 satisfied customers

Technician turned service manager on multiple lines of trucks and engines, used in industry.

dieseldan55

dieseldan55

Contractor

74 satisfied customers

Road Service mechanic for Volvo Construction.

< Previous | Next >

Related Medium and Heavy Trucks Questions
I have a normet charmed that the jacks are real slow and
I have a normet charmed that the jacks are real slow and won't pick mechine up … read more
Daniel Wilson
Daniel Wilson
6,791 satisfied customers
I have an 86 Caterpillar 931B trackloader. It isn't used a
I have an 86 Caterpillar 931B trackloader. It isn't used a whole lot. Recently I ran it and after about an hour, it stopped pulling. It was steering fine. Engine running fine, etc. I had not changed t… read more
catmastertech
catmastertech
Field service technician
Vocational, Technical or Trade Scho
1,287 satisfied customers
I have a Cat 330 BL excavator and I am having a low power
I have a Cat 330 BL excavator and I am having a low power speed problem. When you first start the machine up it runs and operates as it should then after about ten minutes of running the power and spe… read more
catmastertech
catmastertech
Field service technician
Vocational, Technical or Trade Scho
1,287 satisfied customers
Komatsu d20 p-5 runs well but the clutch, steering clutch
Komatsu d20 p-5 runs well but the clutch, steering clutch and brake won't work. It has been parked for several years. Transmission works but the clutch doesn't disengage … read more
Daniel Wilson
Daniel Wilson
6,791 satisfied customers
I have 345 excavator the oil pressure sensor light is on
I have 345 b excavator the oil pressure sensor light is on dashboard is coming on and the rpm is slowing down … read more
catmastertech
catmastertech
Field service technician
Vocational, Technical or Trade Scho
1,287 satisfied customers
My freever is beeping even when I try and reset to 0 it
My freever is beeping even when I try and reset to 0 it won't stay there … read more
Daniel Wilson
Daniel Wilson
6,791 satisfied customers
I have a mec aerial work platform 2042HTR. self propelled
I have a mec aerial work platform 2042HTR. self propelled scissor lift. It will lift part way up and I can't get it to go higher. I don't know much about it. Roger … read more
Curtis B.
Curtis B.
Technician
Associate Degree
961 satisfied customers
My wench is running up and down vary slow every thing else
My wench is running up and down vary slow every thing else seems to operate fine … read more
Daniel Wilson
Daniel Wilson
6,791 satisfied customers
When i am traveling up a steep road my 520-40 slows down to
when i am traveling up a steep road my 520-40 slows down to a little over the speed that low speed is, is this normal … read more
Wayne
Wayne
Journeyman
Vocational, Technical or Trade Scho
2,869 satisfied customers
I have a 2014 Freightliner RV chassis. My problem is that
Hi I have a 2014 Freightliner RV chassis . My problem is that the diverter value for the air bag suspention and leveling jacks is not working again The last time this happened a Tech came to are camp … read more
Daniel Wilson
Daniel Wilson
6,791 satisfied customers
I have a 2012 cascadia DD15 and code EEC61 came up with a
i have a 2012 cascadia DD15 and code EEC61 came up with a solid engine light with the check engine light and def is full but yellow light is blinking like it is empty … read more
roy
roy
Associate Degree
3 satisfied customers
My Cummins ISX motor is causing a problem. I get an engine
My Cummins ISX motor is causing a problem. I get an engine warning light that comes on and it'll go on and off intermittently period occasionally it will shut the turbo off completely or at least it w… read more
Alex Olsen
Alex Olsen
auto/diesel/industrial
488 satisfied customers
I HAVE A 575d that only moves when you push the red button
i HAVE A 575d that only moves when you push the red button on the transmission shift lever. Which is the opposite of how it should work. … read more
Daniel Wilson
Daniel Wilson
6,791 satisfied customers
Have a 1984 518 cat that hesitates when shifting from
have a 1984 518 cat that hesitates when shifting from forward to reverse and now sometimes wont move at all replaced charge pump on transmission someone mentioned about could be pressure getting to tr… read more
catmastertech
catmastertech
Field service technician
Vocational, Technical or Trade Scho
1,287 satisfied customers
I have a 8.3 cummins engine in my Michigan clark 125B loader
I have a 8.3 cummins engine in my Michigan clark 125B loader and the fuel tank is full. the loader starts and run's fine for a while then starts to cut out and seem's to be running lean and cut's out … read more
Daniel Wilson
Daniel Wilson
6,791 satisfied customers
Hydraulic motor installed on 9020B reman. M=Now all the
Hydraulic motor installed on 9020B reman. M=Now all the controls are slow. … read more
Daniel Wilson
Daniel Wilson
6,791 satisfied customers
I HAVE A YALE ELECTRIC POWER TRUCK AND IM ATTEMPTING TO TROUBLESHOOT THE MOTER. IT ONLY WO
I HAVE A YALE ELECTRIC POWER TRUCK AND IM ATTEMPTING TO TROUBLESHOOT THE MOTER. IT ONLY WORKS ON HIGH SPEED NO TURTLE SPEED SO HOW CAN I TEST THE MOTOR. I HAVE REPLACED BOTH OF THE SOLENOIDS. IT DOSEN… read more
Curtis B.
Curtis B.
Technician
Associate Degree
961 satisfied customers
345b series 2 no throttle control and the throttle control
345b series 2 no throttle control and the throttle control ohms correctly. the idle only circuit L972 is constantly grounded with the switch unplugged… read more
catmastertech
catmastertech
Field service technician
Vocational, Technical or Trade Scho
1,287 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x