How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Cat Man Your Own Question
Cat Man
Cat Man, Cat Engine Expert
Category: Medium and Heavy Trucks
Satisfied Customers: 8956
Experience:  I am ASE Master Truck Certified.
Type Your Medium and Heavy Trucks Question Here...
Cat Man is online now
A new question is answered every 9 seconds

On this 2005 c15 accert I bought used computer and do not

Customer Question

On this 2005 c15 accert I bought used computer and do not know customer password, can I change it and if so how, I have a laptop with et program
JA: What is the complete model and serial number of your machine?
Customer: 2005 accert c15 5cpxho928ebk
JA: Are you fixing this yourself? What have you tried so far?
Customer: Replacing computer
JA: Anything else you want the equipment mechanic to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Medium and Heavy Trucks
Expert:  Cat Man replied 1 month ago.
Thanks for asking your question. I will try and help you out.
Expert:  Cat Man replied 1 month ago.
Unfortunately I have seen this many times.
If one does not know the passwords. You will need Cat factory passwords to change the customer passwords. They can never be removed or read. Only changed.Please reply back if you need more help or have more questions. I am happy to assist.
Expert:  Cat Man replied 1 month ago.
Hey. I just wanted to see how things were going. Please let me know if you need more help. I am happy to assist. If my information was helpful, please leave a good or higher rating so that I receive credit. Thanks.