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2016 kenworth T 680Radio shuts down every hour but turns

Customer Question
2016 kenworth T 680 Radio shuts...
2016 kenworth T 680
Radio shuts down every hour but turns right back on
Submitted: 1 year ago.Category: Medium and Heavy Trucks
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Answered in 33 minutes by:
4/12/2016
Technician: go-west.., Technician replied 1 year ago
go-west..
go-west.., Technician
Category: Medium and Heavy Trucks
Satisfied Customers: 1,243
Experience: Technican with 20 years experience focused on engines and electrical.
Verified
Good morning
What is the make and model of the radio that you have?
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Customer reply replied 1 year ago
Kenworth I have everything in like my gauges.....satellite radio CD...wireless...navigation...
Technician: go-west.., Technician replied 1 year ago
Some radios have a shut off feature and I'm just curious if yours has this any chance on getting a model number it should be with your owners package
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Customer reply replied 1 year ago
I sent the lable
Technician: go-west.., Technician replied 1 year ago
perfect.can i get a pic of the plug ??and is the a diagram on the radio ?last 8 of your trucks vin pls
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Customer reply replied 1 year ago
Vin J110227
It also stays on when truck shuts off
No diagram
Plug can t do right now
Technician: go-west.., Technician replied 1 year ago
sorry for the delay we need to check the radio for power and ground,on the back of the radio there is a big plug on pins 12 the is battery..9 is key power and 15-16 is groung,,check these wires when the radio is faulting..if they are ok..replace the radio..let me know how you do
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Customer reply replied 1 year ago
Ok but give me of couple of daysMarc
Technician: go-west.., Technician replied 1 year ago
No worries
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Customer reply replied 1 year ago
Hello ***** checked the pin location as advised and we are good ...now here it has been raining..so I went to use the washer and nothing ..Plus when the radio is off it should display the time but doesn't....there is also a RED light under the CB which is out also ....I have checked and rechecked all the fuses and found nothing ....Please adviseMarc
Technician: go-west.., Technician replied 1 year ago
with the radio off and the key offdoes the battery power disappear at pin 12 ?if not then there is something going on with that radio please take a pic of that light your telling me about at the cb thanks
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go-west..
go-west..
go-west.., Technician
Category: Medium and Heavy Trucks
Satisfied Customers: 1,243
1,243 Satisfied Customers
Experience: Technican with 20 years experience focused on engines and electrical.

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