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Andy
Andy, Truck Diagnostic Technician
Category: Medium and Heavy Trucks
Satisfied Customers: 1648
Experience:  International and Isuzu trucks , International, Maxxforce, Cummins and Isuzu engines, Diagnostic and electrical troubleshooting specialist , Hvac and truck /trailer refrigeration troubleshooter
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I have an international prostar 2010 it has an issue with

Customer Question

I have an international prostar 2010 it has an issue with power. Whenever it wants have great power whenever it wants it does not. The best example:
Start to leave 1 gear till 4 or 5 gear 0 power with the full gas an in 5 gear without changing my foot the engine receive the normal power like nothing happend.
Other times have power from the 1 gear.what is its problem what should i do
Submitted: 1 year ago.
Category: Medium and Heavy Trucks
Expert:  Jeremy replied 1 year ago.

My name is ***** ***** I will assist you with your question today.

I'm an independent contractor and I don't get paid until a rating has been made. No rate, site gets it all.

We can go back and forth as needed to help resolve the issue you are having. Follow ups are free after ratings, so rate in confidence!

What engine do you have?

Do you have any check engine lights at all or codes coming up?

Have you had the engine looked at to see how the filters are doing? Does it regen normally?

__________________________________________________________________________________________________________________________

You want a 5 star service and I want to provide a 5 star service. Please consider that I don't know your skill level as well as I can't see,

touch, smell, hear the vehicle/machine in question. Please provide as much detail as possible and I will provide as much back.

Once an answer is provided, you should see a rating screen. Please rate my personal service to you. The ratings are my personal feedback,

they are not the site feedback.

Thank you for allowing me to assist you through Just Answer!

Jeremy

Customer: replied 1 year ago.
Hi Jeremy thank you for replying. When normal hill or flat no warning up hill with no power problem and stop engine light with power no problems. Other than that no codes and no lights on board
Customer: replied 1 year ago.
Maxxforce 13.
Expert:  Jeremy replied 1 year ago.

What engine do you have?

Expert:  Jeremy replied 1 year ago.

I don't work on the Maxxforce engines. I was hoping this was a Cummins.

i will opt out so the appropriate tech can assist you on this question.

Customer: replied 1 year ago.
Thank you
Expert:  Andy replied 1 year ago.

Hi there ! My name is Andy ! I think what we need to do here is start from the beginning. Do you have an engine light or warning lamp coming on ?

Expert:  Andy replied 1 year ago.

Can we start with the last 8 digits of the vin number please ?

Customer: replied 1 year ago.
An178202 i do have the warn enginr light sometimes but that is not same times with the power problems. But when i do have the power problem there is no light on board
Customer: replied 1 year ago.
Are you asking for me to rate you ? I didn.t recieve any response
Expert:  Andy replied 1 year ago.

Sorry for the delay ! Been having issues with my laptop and internet connection for the past few days

Expert:  Andy replied 1 year ago.

Do you have access to a scanner or software to retrieve the faults in memory ?

Customer: replied 1 year ago.
No i dont have
Expert:  Andy replied 1 year ago.
Ok I will see if your model of truck can retrieve them through the dash
Expert:  Andy replied 1 year ago.

https://www.dropbox.com/s/878y9jy4bxlmy3n/optional%20fault%20code%20retrieval.txt?dl=0

This link leads leads to steps that may work on your truck to retrieve faults

Expert:  Andy replied 1 year ago.

Please let me know if this works and what you find in there for codes

Expert:  Andy replied 1 year ago.

Did that link work for you ?

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