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Jeremy
Jeremy, Certified Truck/Bus Technician
Category: Medium and Heavy Trucks
Satisfied Customers: 3320
Experience:  ASE Med/HD Truck Technician, NATEF Diesel Engines and Electrical/Electronics Technician, EPA 608/609 HVAC Certified, Steering/Suspension and ABS/Brakes Technician
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Code 71 on autoshift

Customer Question

Code 71 on autoshift
Submitted: 1 year ago.
Category: Medium and Heavy Trucks
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
No neutral sign just - on display for gear
Customer: replied 1 year ago.
Try to start like 4 to 5 times and then code 71 appear
Customer: replied 1 year ago.
Looks like is not found neutral
Customer: replied 1 year ago.
Can someone help me ?
Expert:  Jeremy replied 1 year ago.

My name is ***** ***** I will assist you.

CLICK HERE for more info on your code. That code is Failed to Disengage a Gear.

If possible, try rocking the truck, like if on a hill let the truck roll slowly and turn the key on to get the transmission to cycle. You can also try a reset on the shifter with one of 2 methods. Turn the key on, then cycle yto off and back on 5 times quickly stopping in the on. See if it will start. If not, do it again 8 times and see if it will clear.

If not, then the only option is a tow for the shifter most likely failed and needs to be replaced or the clutch is acting up.

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Jeremy

Expert:  Jeremy replied 1 year ago.

I see you viewed this and this is still showing as a open question due to no positive (3 stars or more) rating.

Did you still need assistance with this?

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