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Wayne, Journeyman
Category: Medium and Heavy Trucks
Satisfied Customers: 9839
Experience:  worked on, Gmc, Macks, Freight liner,Mercedes Benz,,Ford, sterling
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The engine locked up. Freightliner dealer disassembled

Customer Question

The engine locked up. Freightliner dealer disassembled engine and found dried hard orings on the oil pump. This of course caused insufficient lubrication therefore seized bearings and major damage throughout the engine. Freightliner is denying our warranty claim though we are under the mileage limit. Question: Wouldn't the orings in question be under warranty? If so, would the engine failure not also be under warranty? Do we have a legal leg to stand on?
Submitted: 2 years ago.
Category: Medium and Heavy Trucks
Expert:  Wayne replied 2 years ago.

Hi I'm Wayne

I will help you with this

Yes that is warranty

what is the year and miles

Expert:  Wayne replied 2 years ago.


I am just following up with you

did my answer help you

Let me know ,Please