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I uave a maxxforce 9 with itv code said outside dury cycle

Customer Question
range...
I uave a maxxforce 9 with itv code said outside dury cycle range
Submitted: 2 years ago.Category: Medium and Heavy Trucks
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Customer reply replied 2 years ago
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 58 minutes by:
7/25/2015
Technician: Andy, Truck Diagnostic Technician replied 2 years ago
Andy
Andy, Truck Diagnostic Technician
Category: Medium and Heavy Trucks
Satisfied Customers: 1,721
Experience: International and Isuzu trucks , International, Maxxforce, Cummins and Isuzu engines, Diagnostic and electrical troubleshooting specialist , Hvac and truck /trailer refrigeration troubleshooter
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Hi there ! My name is Andy ! Can we start with the last 8 digits of the vin number please ?
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Customer reply replied 2 years ago
Bn325584
Technician: Andy, Truck Diagnostic Technician replied 2 years ago
Thanks for the info ! Do you know the exact fault code number ?
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Customer reply replied 2 years ago
No sorry itv outside duty cycle range
Technician: Andy, Truck Diagnostic Technician replied 2 years ago
So this is a Maxxforce 13 with epa emissions from 2007 !
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Technician: Andy, Truck Diagnostic Technician replied 2 years ago
I will try and find the fault code troubleshooting .
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Customer reply replied 2 years ago
Thank you
Technician: Andy, Truck Diagnostic Technician replied 2 years ago
If you wish , we can proceed using Skype or we can continue on here but if you choose Skype , you need to accept the additional offer and then we can chat via audio and I can send info that way
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Customer reply replied 2 years ago
No its a 2011 maxxforce 9
Technician: Andy, Truck Diagnostic Technician replied 2 years ago
The vin you gave me mus be incorrect
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Technician: Andy, Truck Diagnostic Technician replied 2 years ago
Is this a Prostar truck owned by England and sons in Utah ?
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Customer reply replied 2 years ago
D&S transportation for 2 years vin# ***** miles 561555
Technician: Andy, Truck Diagnostic Technician replied 2 years ago
Ok let's do it this way .... Does your engine have an electric fuel pump on the driver's side of the engine next to the fuel filter ?
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Technician: Andy, Truck Diagnostic Technician replied 2 years ago
Do you want to use Skype audio ?
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Customer reply replied 2 years ago
Yes Sur dehind it
Technician: Andy, Truck Diagnostic Technician replied 2 years ago
Is it an electric fuel pump or a small mechanical pump mounted to the high pressure oil pump ?
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Technician: Andy, Truck Diagnostic Technician replied 2 years ago
I am trying to figure out which maxxforce 9 you have ! The vin is not working . It says it's a maxxforce 13 which we know to be incorrect . There are 2 different maxxforce 9 's and they they have different ITV 's
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Technician: Andy, Truck Diagnostic Technician replied 2 years ago
Can you send me a pic of the left side of the engine please ?
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Technician: Andy, Truck Diagnostic Technician replied 2 years ago
Thanks for the photo ! This is an EPA 2007 model engine and it is a Maxxforce 13 engine for sure
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Technician: Andy, Truck Diagnostic Technician replied 2 years ago
I will now try and find the proper troubleshooting for this now that I know what you have for sure . This is a Prostar truck !
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Customer reply replied 2 years ago
Yes sure
Technician: Andy, Truck Diagnostic Technician replied 2 years ago
By the way , I am available for a Skype conversation if you still want to proceed while I send you the troubleshooting !
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Technician: Andy, Truck Diagnostic Technician replied 2 years ago
I can send the manual for that engine through Skype if needed .
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Technician: Andy, Truck Diagnostic Technician replied 2 years ago
Are you there ?
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Customer reply replied 2 years ago
Yes
Technician: Andy, Truck Diagnostic Technician replied 2 years ago
Have you seen my last posts ?
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Andy
Andy
Andy, Truck Diagnostic Technician
Category: Medium and Heavy Trucks
Satisfied Customers: 1,721
1,721 Satisfied Customers
Experience: International and Isuzu trucks , International, Maxxforce, Cummins and Isuzu engines, Diagnostic and electrical troubleshooting specialist , Hvac and truck /trailer refrigeration troubleshooter

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