Medium and Heavy Trucks

Have truck repair questions? Ask an Expert

Ask an Expert,
Get an Answer ASAP!

High soot level will not reset or let truck regen.

Customer Question
after DPF was cleaned...
High soot level will not reset or let truck regen.
after DPF was cleaned
Submitted: 3 years ago.Category: Medium and Heavy Trucks
Ask Your Own Medium and Heavy Trucks Question
Answered in 3 minutes by:
5/25/2015
Technician: roybelding, Shop Foreman Freightliner trucks replied 3 years ago
roybelding
roybelding, Shop Foreman Freightliner trucks
Category: Medium and Heavy Trucks
Satisfied Customers: 7,884
Experience: Shop Froeman for Freightliner Trucks
Verified
good morning my name is ***** ***** I will assist
what is the year, make, model, engine and last 6 of the vin???
Roy
Ask Your Own Medium and Heavy Trucks Question
Customer reply replied 3 years ago
2008- Mack- mr-688s- 1468 Frontloader-VIN 001052
Technician: roybelding, Shop Foreman Freightliner trucks replied 3 years ago
ok, I am a Detroit guy. I will re post this for you for someone with mac experience.
Roy
Ask Your Own Medium and Heavy Trucks Question
Technician: Jeremy, Certified Truck/Bus Technician replied 3 years ago
Jeremy
Jeremy, Certified Truck/Bus Technician
Category: Medium and Heavy Trucks
Satisfied Customers: 3,845
Experience: ASE Med/HD Truck Technician, NATEF Diesel Engines and Electrical/Electronics Technician, EPA 608/609 HVAC Certified, Steering/Suspension and ABS/Brakes Technician
Verified
My name is ***** ***** I will assist you with your concerns.
Are you using PTT 1 or 2 (the new tech tool program)?
Ask Your Own Medium and Heavy Trucks Question
Customer reply replied 3 years ago
Using Bosch newest version
not sure what you are asking PTT?
Technician: Jeremy, Certified Truck/Bus Technician replied 3 years ago
PTT is the Volvo Premium Tech Tool that the dealers use. In it, you can manually reset the soot filter so you can do a regen and clear the code.
I apologize for I don't know how to use the Bosch system so I will opt out of this question. I only use PTT.
Ask Your Own Medium and Heavy Trucks Question
Technician: Daniel Wilson,
 replied 3 years ago
Daniel Wilson
Category: Medium and Heavy Trucks
Satisfied Customers: 6,884
Experience: Owner at DJ Wilson
Verified
Hi my name is***** will be glad to try to help. Let me know the complete engine model in this truck and please post all fault codes you have logged in the ECM. Also, Was the DPF filter baked and did you check the Catalyst/DOC for excessive soot as well as for exhaust restrictions? LEt me know
Ask Your Own Medium and Heavy Trucks Question
Customer reply replied 3 years ago
I gave the VIN # ***** previous e-mail so should be able to get engine model from that.
Only fault code is high soot level 255%. Filter was baked, this system did not have a DOC or Catalyst.
Checked all BP tubes.
Please cancel my order!
Technician: Daniel Wilson,
 replied 3 years ago
Hi, I can help you with this as I worked for my local Mack Peterbilt dealer in the past but I can not look up VIN information unless I myself called the dealer as I do not have the dealer only software. I can see you are frustrated that there has been a couple responses but you still have your troubles. I have some Mack service information I could likely help you with but my material is by engine model number and also listed by fault code numbers. There is thousands of pages of info and several engine models for Mack and Volvo I have and I can not search it by DPF High soot level but if you have the Full code number with the SPN number and FMI number I can quickly find the information to help you troubleshoot the code. In some cases if all active codes and repairs have been made you need to reset the ECM with the dealer software and be sure you have the most current updated software. This is of course if the sensor and harness is confirmed good and not giving false readings. Let me know if you would like to post the engine model and full code numbers so I can gather some info and post it for you or if you want to close this question. Ill be glad to help you with either. Please try to post this information in your initial question to help the experts know whether or not they have the information you need to begin working with you.
Ask Your Own Medium and Heavy Trucks Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Daniel Wilson Your Own Question
Daniel Wilson
Daniel Wilson
Daniel Wilson
Category: Medium and Heavy Trucks
Satisfied Customers: 6,884
6,884 Satisfied Customers
Experience: Owner at DJ Wilson

Daniel Wilson is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Daniel Wilson

Daniel Wilson

6,884 satisfied customers

Owner at DJ Wilson

Cat Man

Cat Man

Cat Engine Expert

4,530 satisfied customers

I am ASE Master Truck Certified.

Wayne

Wayne

Journeyman

2,892 satisfied customers

worked on, Gmc, Macks, Freight liner,Mercedes Benz,,Ford, sterling

Jeremy

Jeremy

Certified Truck/Bus Technician

3,845 satisfied customers

ASE Med/HD Truck Technician, NATEF Diesel Engines and Electrical/Electronics Technician, EPA 608/609 HVAC Certified, Steering/Suspension and ABS/Brakes Technician

cumminsdr

cumminsdr

Mechanic

1,351 satisfied customers

All types of Cummins applications

Curtis B.

Curtis B.

Technician

991 satisfied customers

Technician turned service manager on multiple lines of trucks and engines, used in industry.

dieseldan55

dieseldan55

Contractor

74 satisfied customers

Road Service mechanic for Volvo Construction.

< Previous | Next >

Related Medium and Heavy Trucks Questions
I am workin on an six esn 79253692. It has codes 2637 380 11
Hello again. I am workin on an six esn 79253692. It has codes 2637 380 11 and 1921 324 0. When I try to run the parked regen with the dash button it does do anything. When I try to do a service regen … read more
Steven
Steven
Triage Tech/Shop Foreman
Associates
11 satisfied customers
Esn: sdp22209 Engine is asking for a regen every 2 hours of
Esn: sdp22209Engine is asking for a regen every 2 hours of work. Two things are bothering me about this that I could use your insight on, sir.Parts replaced already (not by me) 1- ard head 1- plug 1- … read more
Cat Man
Cat Man
Cat Engine Expert
Vocational, Technical or Trade Scho
4,530 satisfied customers
I replace dpf filters will it hurt anything if. I keep
I replace dpf filters will it hurt anything if. I keep driving it i been driving it like that for about 3 months… read more
Daniel Wilson
Daniel Wilson
Auto Mechanics 1&2/diesel mech
6,884 satisfied customers
Will not regen. 2010 Volvo d13. Yea trying it keep saying
Yea trying it keep saying soot level critically high … read more
Daniel Wilson
Daniel Wilson
Auto Mechanics 1&2/diesel mech
6,884 satisfied customers
I hav 2010 mitsubishi fuso 4.9lt the red "engine warnig" is
hi there, i hav 2010 mitsubishi fuso 4.9lt the red "engine warnig" is ON there, 2 code present P1421,P1422 when i drive this truck it feel low power ,, what i hav done i remove the DPF filters and i g… read more
Andy
Andy
truck /coach technician
Vocational, Technical or Trade School
253 satisfied customers
Soot level critically high with red triangle that is
Soot level critically high with red triangle that is screaming stop and truck won't allow me to regen … read more
Daniel Wilson
Daniel Wilson
Auto Mechanics 1&2/diesel mech
6,884 satisfied customers
GOOD MORNIG I HAVE A FREIGHTLINER COLUMBIA 2008 MBE4000 BIN#
GOOD MORNIG I HAVE A FREIGHTLINER COLUMBIA 2008 MBE4000 BIN# ***** SERIAL#0460896931 MY TRUCK DO NOT LET ME DO REGENERATIO I CLEAN THE DPF FILTER AND THE DOC AND CHANGE DE SENSOR DOC TEMPERATURE IN DO… read more
Jackie Dempsey
Jackie Dempsey
Heavy Line Technician
Automotive and Diesel Engines
100 satisfied customers
I have a c 15 which had a clogged dpf filter which we baked
I have a c 15 which had a clogged dpf filter which we baked and we replaced two exhaust temp sensors now the truck shuts down after 15 mins with a dpf ignition failure ard head was filthy might still … read more
Cat Man
Cat Man
Cat Engine Expert
Vocational, Technical or Trade Scho
4,530 satisfied customers
This question is Man... We have a Cat C15 with an active
This question is for Cat Man... We have a Cat C15 with an active EVENT with the code 3719-0. The truck came in with the check engine and stop engine lights on. We had the DPF cleaned and the flow rati… read more
Cat Man
Cat Man
Cat Engine Expert
Vocational, Technical or Trade Scho
4,530 satisfied customers
I have a 2012 IH Prostar with a Maxxforce that has the stop
I have a 2012 IH Prostar with a Maxxforce that has the stop engine light on but no dpf regen light on. Code is that soot level is at most severe level. Truck won't run regen according to servicemaxx t… read more
Daniel Wilson
Daniel Wilson
Auto Mechanics 1&2/diesel mech
6,884 satisfied customers
I put in a new dpf filter and sensors and it will not regene
I put in a new dpf filter and sensors and it will not regene I also put the shm in and it still won't regene… read more
Jeremy
Jeremy
Certified Truck/Bus Technician
3,845 satisfied customers
I have vovlo d13 2012 with scr first of all its soot level
hello sir i have vovlo d13 2012 with scr first of all its soot level is at 41% and its saying regen required engine derated (and i actualy engine is in full power) then when i apply park regen the rpm… read more
roybelding
roybelding
Shop Foreman Freightliner trucks
7,884 satisfied customers
i have a 2013 international with a dt engine. showing that
i have a 2013 international with a dt engine. showing that regen is required (highest level 3/3). the soot load shows 218% but the dpf differential pressure shows to only be .01psi. from my understand… read more
Daniel Wilson
Daniel Wilson
Auto Mechanics 1&2/diesel mech
6,884 satisfied customers
Customer has a 2009 Volvo truck with the D13 engine. Regen
Customer has a 2009 Volvo truck with the D13 engine. Regen icon came on steady on the dash so customer started a parked regen and went out to the field to get another load of corn. When customer retur… read more
Andy
Andy
truck /coach technician
Vocational, Technical or Trade School
253 satisfied customers
Hello i have a volvo with a d13 engine volvo year is a 2009.
Hello i have a volvo with a d13 engine volvo year is a 2009. I have VCADS PROGRAM TO FORCE A REGENERATION, BUT I DONT KNOW HOW TO DO IT IS THERE ANY WAY I CAN GET GUIDANCEON HOWTO DO IT STEP BY TEP. T… read more
dieseldan55
dieseldan55
Contractor
Vocational, Technical or Trade Scho
74 satisfied customers
I have a 2009 Freightliner with a Detroit engine and it has
I have a 2009 Freightliner with a Detroit engine and it has a "high level soot" active code. I cleaned out the DPF filter, replaced a fault sensor, did regen 5 times, reset ash level, no other codes a… read more
Jeremy
Jeremy
Certified Truck/Bus Technician
3,845 satisfied customers
I have a 09 C-15 ESN-SDP15383 that is throwing the code 3720-15.
I have a 09 C-15 ESN-SDP15383 that is throwing the code 3720-15. Was wondering how to solve this problem?… read more
Cat Man
Cat Man
Cat Engine Expert
Vocational, Technical or Trade Scho
4,530 satisfied customers
We have a 2009 Freightliner tractor with a Detroit 60series,
We have a 2009 Freightliner tractor with a Detroit 60series, this truck came in with a code for high soot level for the DPF unit. We sent out the DPF filter to get cleaned out and performed a forced r… read more
Clayton
Clayton
Technician
Vocational, Technical or Trade Scho
633 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x