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If you have arthritis, then the neck hurts because of the arthritis in the cervical spine. The best course of action will be to see an orthopedic or neurosurgeon and get a cervical spine examination plus x rays done. If this is in fact, arthritis then for immediate relief, they can inject a cortisone shot there and then follow up every 3 to 4 months to see how it works for you.
For now, you should wear a soft neck collar to support the neck. Massage thrice a day with Ibuprofen liquigel on the back of the neck and start on Aleve 500mg twice a day.
A hot bath at night and hot fomentation will prevent the stiffness in the mornings.
You can also start on a herbal anti inflammatory like Turmeric. It comes in 500 mg capsules and you can buy it over the counter. Take 2 x 500mg capsule twice a day.
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