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How old is she? How tall is she? How much does she weigh? Any weight change? Exactly where is the pain? On a scale of 0-10, what is it with 0 being no pain and 10 being the strongest pain? What is it like? Does anything make it better or worse? Any skin change? If so, can you attach the photos here? When did it start? Is it consistent? Is it getting worse? Any other symptoms? Is she aware of anything which might have triggered it? Any medical problems? Any surgeries? Any medications including over-the-counter pills and herbs? Any family medical history? Is her stress increased at home or work just before the symptom started?
When she presses the area, does she have pain? Does she wake up in the middle of night because of the pain?