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My sister is traveling and the charging system malfunction…

Customer Question
My sister is traveling...

My sister is traveling and the charging system malfunction light came on, what’s the farthest she can drive with this light on? She is currently pulled over.

Mechanic's Assistant: Do you have the trouble code? Do you have a code reader or scan tool?

What does that mean?

Mechanic's Assistant: I'll pass this info along to the Mazda Mechanic so that he can get you a quick fix. What is the model/year of your Mazda?

CX5, 2016 Grand Touring

Mechanic's Assistant: Are you fixing your Touring yourself? What have you tried so far?

She has tried nothing so far...she doesn’t know what to do

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Basically wants to know how far she can get, she’s hoping to get close to family to get this fixed

Submitted: 3 months ago.Category: Mazda
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Answered in 2 minutes by:
3/25/2018
Mazda Mechanic: K. Wiggins, ASE Certified Technician replied 3 months ago
K. Wiggins
K. Wiggins, ASE Certified Technician
Category: Mazda
Satisfied Customers: 3,560
Experience: ASE Certified Technician, Associates Degree in Automotive Technology, 15+ years in the trade
Verified

Hello, sorry to hear she's in this situation. With all accessories off she should be able to drive for 20-30 minutes at speeds of 45-55 mph. If going 65-70 it will be more around 15-25 minutes.

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Customer reply replied 3 months ago
then 80 miles is out of question? Would an advanced auto parts be able to assist with this? It’s a Sunday and dealerships are closed
Customer reply replied 3 months ago
No thanks, type
Mazda Mechanic: K. Wiggins, ASE Certified Technician replied 3 months ago

Definitely not possible to travel that far. They should be able to help her check the fuses for the charging system and alternator output. It's possible it's still charging but the light is on due to a blown fuse or problem with the instrument cluster. It would be worth stopping by and having them look at it and test output.

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Customer reply replied 3 months ago
Thank you!
Mazda Mechanic: K. Wiggins, ASE Certified Technician replied 3 months ago

It may also be a good idea if she has roadside assistance on her auto insurance to see how far they'll tow for free and try to drive as far as possible then get towed from there.

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Mazda Mechanic: K. Wiggins, ASE Certified Technician replied 3 months ago

You're welcome, it's been my pleasure to assist you. I hope things work out well for her.

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