Mazda

Mazda repair questions? Ask mechanics for answers ASAP

Ask an Expert,
Get an Answer ASAP!

2013 Maxda 6. Car will not crank with either key fob. Both…

Customer Question
2013 Maxda 6. Car...

2013 Maxda 6. Car will not crank with either key fob. Both fobs will unlock and lock car but when attempting to the push button, nothing at all. The brake pedal also seems to be fully depressed.

Mechanic's Assistant: Have you checked the fob's battery?

Replaced both. Also, replaced the car battery.

Mechanic's Assistant: What is the model of your '13 Mazda?

2013 Mazda 6 I Touring

Mechanic's Assistant: Are you fixing your Mazda2 yourself? What have you tried so far?

At the moment, just tried the basics from the owners manuel

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Went out of town for a week. Got back this happened last night. My son jump off and took to autozone. They replaced the car battery. Got up this morning, nothing.

Submitted: 6 months ago.Category: Mazda
Show More
Show Less
Ask Your Own Mazda Question
Answered in 9 hours by:
1/4/2018
Mazda Mechanic: Mechanic01, ASE Certified Technician replied 6 months ago
Mechanic01
Mechanic01, ASE Certified Technician
Category: Mazda
Satisfied Customers: 3,290
Experience: Owner at Baltic investments
Verified

Hello my name is ***** ***** welcome to just answers! I will be assisting you with all of your vehicle questions today. Give me one moment while I review your question and come back with a answer. Please be aware I do not know your skill level or abilities so I will be asking a lot of questions and in a lot of cases we will respond to each other quite a lot before we find a solution. As far as phone calls are concerned that is the system prompting you, not me, and they do cost more money, I prefer text but in some cases a phone call is required. If I don’t answer right away or quickly in conversation I am helping another customer or have stepped out for a moment and will respond as soon as I can. Ok lets get started!

Ok so it sounds like you have a drain on the system, we need to charge up that battery again, install it and perform a amp draw test on the system to find the problem

Ask Your Own Mazda Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mazda mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Drew Your Own Question
Drew
Drew
Drew, Super Mazda Tech.
Category: Mazda
Satisfied Customers: 2,188
2,188 Satisfied Customers
Experience: 19 yrs. experience. Mazda Senior Certified Tech, with Ford, Linc. & Merc. experience. ASE L1 Advanced Certified Master Tech.

Drew is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Drew

Drew

Super Mazda Tech.

2,188 satisfied customers

19 yrs. experience. Mazda Senior Certified Tech, with Ford, Linc. & Merc. experience. ASE L1 Advanced Certified Master Tech.

Chris (aka- Moose)

Chris (aka- Moose)

Technician

919 satisfied customers

16 years of experience

mazdamaster577

mazdamaster577

Master Technician

691 satisfied customers

mazda master/shop foreman for 15 years.

George H.

George H.

ASE Certified Technician

458 satisfied customers

15+Years

Ron Z.

Ron Z.

- Mazda Tech -

418 satisfied customers

18+yrs experience. State Inspector and Mazda Diagnostics

Mike Kelly

Mike Kelly

Mazda Mechanic

273 satisfied customers

17 years experience as an auto mechanic, foreign and domestic. 5 years running my own repair business.

Mazda Ed

Mazda Ed

ASE Certified Technician

264 satisfied customers

ASE Certified Mazda Master Technician

< Previous | Next >

Related Mazda Questions
Just changed the battery in my 2010 Mazda CX9 key fob and it
just changed the battery in my 2010 Mazda CX9 key fob and it still won't work to lock and unlock the doors. I can manually insert the key to unlock and the switch inside works to lock and unlock. I'm … read more
Anthony P.
Anthony P.
high school
745 satisfied customers
I can only start my car by placing the back of the fob
I can only start my car by placing the back of the fob against the start button. I've replaced the battery but the problem persists. … read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
Tried the first two diagnosis steps and still have a red
Tried the first two diagnosis steps and still have a red light key warning and the light is red on the push button start. … read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
5,432 satisfied customers
Key fob flashes but won't unlock door, Battery seems OK
Battery seems OK because it flashes... I should still change it ? … read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
919 satisfied customers
I didnt put my car into park and it started to roll
I didnt put my car into park and it started to roll backward. I hit the brakes and put it in park and shut it off. Now the car wont start … read more
David Craig
David Craig
OWNER/MECHANIC
Associates
5,647 satisfied customers
My key won't work Can't lock or ublock my car. It's only 20
I haven't done anything, parked it on Friday night and everything was fine Now it's Sunday afternoon and I'm just trying to get in … read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
The car wont start. The break is tight... the battery is not
The car wont start. The break is tight... the battery is not dead as we jumped it and but a new battery in the FOB.. … read more
Peter Bagley
Peter Bagley
master technition
Vocational, Technical or Trade School
1,290 satisfied customers
My sons Mazda immobility thing has been activated. I am at
My sons Mazda immobility thing has been activated. I am at walmsrt....how do I disable it.… read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
5,432 satisfied customers
I have a brand new 2016 Mazda 3s Grand Touring. only 1,000
I have a brand new 2016 Mazda 3s Grand Touring. only 1,000 miles on it. tonight i went to try and use my car and no doors will unlock … read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
My fob will not unlock my car this morning, No and about
My fob will not unlock my car this morning JA: How many miles are on the car? Has this ever happened before? Customer: No and about 36000 JA: What is the model of your '34000 Mazda? Customer: Mazda 6s… read more
virtual auto tech.
virtual auto tech.
High School or GED
5 satisfied customers
Tried both keyless entry fobs this morning and the car is
tried both keyless entry fobs this morning and the car is not responding at all. … read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
919 satisfied customers
My remote entry is not reliable. Just recently, when the
My remote entry is not reliable. Just recently, when the engine is cold there is no response to my remote. After driving the car for a while the remote works without issue! … read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
My issue is that my Mazda CX 5 will not start after sitting
Customer: My name is Bill. My issue is that my Mazda CX 5 will not start after sitting all night with the temperature below 40 degrees. Brake pedal freezes up and nothing happens. I have tried turning… read more
fordguy4u
fordguy4u
Automotive Tech
Vocational, Technical or Trade Scho
70 satisfied customers
Having trouble starting my 2013 mazda cx-5. two nights ago i
having trouble starting my 2013 mazda cx-5. two nights ago i left the lights on the next day i jumped the car and it started fine. ran it for 15 mins and it seemed to be fine the next morning tried to… read more
VirtualWrench (L J)
VirtualWrench (L J)
Owner of LJ Auto Repair 37 years
Associate Degree
38 satisfied customers
On my 2014 Mazda 6 the car is locked and the fob I had with
On my 2014 Mazda 6 the car is locked and the fob I had with me stopped working. I got a ride home and got the spare. It doesn't work either. how can I reprogram if I can't get in the car?… read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
919 satisfied customers
2005 mazda 6 key fob stopped working and key wont unlock
2005 mazda 6 key fob stopped working and key wont unlock driver door. I unlocked trunk and from folding back seat down i unlocked rear door. Then horn went off. Key in ignition didnt stop the alarm. W… read more
Drew
Drew
Super Mazda Tech.
2,188 satisfied customers
My Mazda 6 key fob has just stopped working, it was fine a
My Mazda 6 key fob has just stopped working, it was fine a few hours ago but now nothing. The battery was changed recently and the spare key doesnt work either. There seems to be no reason for this, I… read more
indy-tech
indy-tech
Shop owner, technician
Vocational, Technical or Trade Scho
11 satisfied customers
2006 mazda: Touring..keyless Entry..struts..push buttons on the doors
I have a 2006 Mazda MX5 Miata Grand Touring with Advanced Keyless Entry. I had the car serviced this past weekend to have new struts installed. When I received the vehicle from Pep Boys, the push butt… read more
mazdamaster577
mazdamaster577
Master Technician
691 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x