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Mazda 6 2012 can't get trunk to unlock- the release button…

Customer Question
Hi- mazda 6 2012 can't...
Hi- mazda 6 2012 can't get trunk to unlock- the release button nor the key fob. Just changed battery today in key fob and its making the alarm go off.
Submitted: 7 months ago.Category: Mazda
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Answered in 7 hours by:
12/13/2017
Mazda Mechanic: Chris (aka- Moose), Technician replied 7 months ago
Chris (aka- Moose)
Chris (aka- Moose), Technician
Category: Mazda
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Are you able to get into the trunk from the rear seats?

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Customer reply replied 7 months ago
Don't know how to get behind seats
Customer reply replied 7 months ago
I'm still waiting for an answer
Mazda Mechanic: Chris (aka- Moose), Technician replied 7 months ago

Sorry for the delay, I work till 3 am and am not online in the morning when you replied. Can you do these steps and report back https://www.dropbox.com/s/i107mq1yfjnbq70/seatback.pdf?dl=0

Now that I have posted a partial or complete answer, you will see you can rate me. The deposit you have already paid is not transferred to me until you rate me. I would like to receive nothing less than 5-star excellent ratings. So if we are not there yet, please reply and let me help more. If you're not pleased, let me know because rating bad does not result in a refund, there are better options. Rating now will not close this post nor prevent replying. Thanks Chris

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