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I have an issue that happened twice this week. I press the…

Customer Question
I have an issue...

I have an issue that happened twice this week. I press the brake and it very hard it won;t go down and I can't start the car. I give it a boost and it works. The lights worked when I got in the car...

Mechanic's Assistant: Just to clarify, what are the exact lights you're talking about?

Inside lights

Mechanic's Assistant: What is the model/year of your Mazda?

2014 CX5 touring

Mechanic's Assistant: Are you fixing your Touring yourself? What have you tried so far?

I'm not a mechanic why would I do that? I just had it serviced 3 weeks ago. they said it was fine By a mazda authorized service

Submitted: 7 months ago.Category: Mazda
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Answered in 27 minutes by:
12/11/2017
Mazda Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 7 months ago
Chad Farhat
Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems
Category: Mazda
Satisfied Customers: 5,637
Experience: Owner at Carolina Auto Service & Sales , 20 years Experience in Foreign & Domestic vehicles
Verified

Hi, I'm Chad. Welcome to JustAnswer. I'm reviewing your question and I will be posting your reply ASAP.

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Mazda Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 7 months ago

Hey how are you,I will try to help you with this issue

You will need a factory scanner or equivalent to run a diagnostic scan & retrieve fault codes from the Vehicle modules and based on these fault codes we can pull up a Pin Point troubleshoot
and be accurate on it ,If you do get it scanned ,you can post the fault code back here for me and I can help you further on it and be more accurate .

but few things you can try your self until scanned?

1-a low or weak battery will cause the the DSC system to act up and not allow the brake pedal to go down and then you can not start it ,but we have to test ,take it oiut and take it to local parts store and let them do a load test ,like advance auto or auto zone

2-check for loose or corroded battery cables at battery and starter ?

3-the brake booster provides the assist to push the brake pedal, but i doubt we have vacuum issue since the boost making it work ,but check for any vacuum leaks around brake booster

and also click on link to see the pdf file for the system wiring and troubleshoot steps and most possible causes if any of the warning lights are not coming on when switch on .

You are very welcome :)

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Thank You
Chad Farhat
ASE Certified Technician

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Mazda Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 7 months ago

Hey how are you

Just checking on you to see if you got the issue resolved or you like additional assistance on it ?

Please let me know

Thank You

Chad Farhat

ASE Certified Technician

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Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems
Category: Mazda
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Experience: Owner at Carolina Auto Service & Sales , 20 years Experience in Foreign & Domestic vehicles

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