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My key won't open door only locks. 2011 mazda 2. I drove it…

Customer Question
My key won't open...

My key won't open door only locks

Mechanic's Assistant: Is the key stripped or worn?

No

Mechanic's Assistant: What is the model/year of your Mazda?

2011 mazda 2

Mechanic's Assistant: Are you fixing your Mazda2 yourself? What have you tried so far?

I drove it earlier and the key was fine went out an hour later and I can't open

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

I just tried both keys that were given to me It will lock but won't unlock

Submitted: 8 months ago.Category: Mazda
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Customer reply replied 8 months ago
is anyone there
Answered in 8 minutes by:
11/21/2017
Mazda Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 8 months ago
Chad Farhat
Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems
Category: Mazda
Satisfied Customers: 5,651
Experience: Owner at Carolina Auto Service & Sales , 20 years Experience in Foreign & Domestic vehicles
Verified

Hi, I'm Chad. Welcome to JustAnswer. I'm reviewing your question and I will be posting your reply ASAP.

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Mazda Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 8 months ago

hey how are you

you have a key fob you pressing to unlock and lock ,not a blade key you insert in the door lock cylinder correct ?

Please let me know

Thank You

Chad Farhat

ASE Certified Technician

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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