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shawn patrick
shawn patrick,
Category: Mazda
Satisfied Customers: 329
Experience:  Owner at Baltic investments
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2013 mazda 5 rear hatch inop, rear latch, no

Customer Question

2013 mazda 5 rear hatch inop
JA: Are you fixing your Mazda2 yourself? What have you tried so far?
Customer: rear latch
JA: Anything else you want the mechanic to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Mazda
Customer: replied 1 month ago.
still waiting you said standing by still no answer at work
Expert:  shawn patrick replied 1 month ago.

so you need to get the hatch open and it wont open is that correct ?

Customer: replied 1 month ago.
it is open from inside no power lock or unlock
Expert:  shawn patrick replied 1 month ago.

so what your going to want to do is open the hatch and remove the panel, you will find a solenoid in there and when you hit the unlock button, tap the solenoid with a hammer it should start working again, if that method dosent work you will need to verify voltage with a muliti meter and if voltage is present the solenoid is your problem. they are also called lock actuators.