How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Craig Manning Your Own Question
Craig Manning
Craig Manning, ASE Certified Technician
Category: Mazda
Satisfied Customers: 164
Experience:  GM Certified Technician
Type Your Mazda Question Here...
Craig Manning is online now
A new question is answered every 9 seconds

Front passenger electronic lock switch will not lock that

Customer Question

Front passenger electronic lock switch will not lock that particular door, it WILL lock all the other doors when pressed. I am guessing the lock mechanism for this front passenger door is broken, it does not move at all when the switch is pressed. What do I do for troubleshooting and repair and what are the parts I need? I am unable to pay additional for repair instructions so please dont answer if you wont provide full details for me to fix, thanks
Submitted: 9 months ago.
Category: Mazda
Customer: replied 9 months ago.
2008 mazda 3 four door vin JM1BK32G981794825
Expert:  Craig Manning replied 9 months ago.

Hello my name is ***** ***** I will be helping you today. Does the passenger door lock when any switch is used?

Customer: replied 9 months ago.
No, it does not lock when etheir of the drivers or passenger switch is used, all other door locks work when these switches are you used.
Expert:  Craig Manning replied 9 months ago.

Sorry I was out of the office today,

Remove door panel and disconnect the electrical connector from door lock actuator.

Apply power and ground to the actuator.

If it doesn't actuate then it is failed.

If it does you have a short in the wiring harness.

Customer: replied 9 months ago.
What is procedure to remove panel? Thanks
Expert:  Craig Manning replied 9 months ago.

I will post with diagrams when I get to work tomorrow.

Customer: replied 9 months ago.
Expert:  Craig Manning replied 9 months ago.

I have been very sick the past few days (not able to get out of bed) I will post the procedure for you first thing in the morning for you, my apologies for not replying sooner.