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Turn key doesnt start no current at starter solenoid,

Customer Question
Turn key doesnt start no...
Turn key doesnt start no current at starter solenoid
JA: Can you turn the steering wheel at all? And what about the key? Is it worn or damaged?
Customer: Steering wheel turns key fine got clicking noise under dash when trying to start
JA: What is the model/year of your Mazda?
Customer: 97 protege lx
JA: Are you fixing your Protege yourself? What have you tried so far?
Customer: Yes dont know where to start lol
JA: Anything else you want the mechanic to know before I connect you?
Customer: Just we didnt know if there was a relay?
Submitted: 1 year ago.Category: Mazda
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Answered in 5 hours by:
10/6/2016
Mazda Mechanic: Peter Bagley, Auto Service Technician replied 1 year ago
Peter Bagley
Peter Bagley, Auto Service Technician
Category: Mazda
Satisfied Customers: 916
Experience: master tech
Verified

Hello and welcome to just answer and allowing me to assist you. You stated no current at starter solenoid? how did you determine this?Just trying to get a clear picture of what I'm dealing with./Have you stood in front of the vehicle with the hood open as someone turns the ignition to see if there is a click out in the engine compartment?

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Customer reply replied 1 year ago
No clicking outside in the engine tried jumping at the starter solenoid discovered no power there car has power everywhere else
Mazda Mechanic: Peter Bagley, Auto Service Technician replied 1 year ago

Ok thanx for that info, have you checked any fuses if your not getting the ignition power to the solenoid I will give you a pic of the starter circuit that may help you check and pinpoint the issue. This vehicle does not have an external relay it;s built into the starter. If you require further assistance I'll be happy to do so.

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Customer reply replied 1 year ago
Ok thank you
Mazda Mechanic: Peter Bagley, Auto Service Technician replied 1 year ago

cheers, ***** ***** posted.

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