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Gary
Gary, ASE Certified Technician
Category: Mazda
Satisfied Customers: 1009
Experience:  Senior Technician
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I have an 08 Mazda 6 & the stereo has stopped working all

Customer Question

Hi I have an 08 Mazda 6 & the stereo has stopped working all the lights are on but no sound
JA: Sometimes things that you think will be really complicated end up being easy to fix with Mazda. The Mazda Mechanic I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: There's no sound coming out of the stereo
JA: Are you hoping to fix this yourself?
Customer: If possible
JA: Is there anything else important you think the Mazda Mechanic should know about your Mazda?
Customer: No
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Mazda Mechanic about your situation and then connect you two.
Submitted: 1 year ago.
Category: Mazda
Expert:  Gary replied 1 year ago.

Hi Jesslyn,

If the radio still appears to function normally but has no sound, the amplifier has failed internally.

You'll need ro replace the radio assembly.

Sorry for bad news.

Gary

Expert:  Gary replied 1 year ago.

Hi Jesslyn,

If you still have no sound at the moment, a jolt to the dash may make it work momentarily.

But more than likely, the head unit is faulty as I have mentioned above.

I hope my advice has been of assistance to you.

Kind regards

Gary