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I have a 2004 Mazda 3. The key has been and to take out and

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I have a 2004 Mazda...
I have a 2004 Mazda 3. The key has been harder and harder to take out and not I can't get the key to turn over and start. Worse yet, I can't get it out of park to move it so I can you my husbands truck to get to work. What can I do?
Submitted: 2 years ago.Category: Mazda
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Answered in 16 minutes by:
11/6/2015
Mazda Mechanic: AZTechBrian, ASE Certified Technician replied 2 years ago
AZTechBrian
AZTechBrian, ASE Certified Technician
Category: Mazda
Satisfied Customers: 732
Experience: Owner
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hello. You should be able to get the car out of park by using the shift interlock override button to the left of the shifter just above it. Let me know if you see a button there.

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Customer reply replied 2 years ago
Let me go out to the car.
Customer reply replied 2 years ago
There's nothing there. It's an automatic.
Customer reply replied 2 years ago
Are you still there?
Mazda Mechanic: AZTechBrian, ASE Certified Technician replied 2 years ago

Yes I am, sorry

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Mazda Mechanic: AZTechBrian, ASE Certified Technician replied 2 years ago

Let me provide you a picture, one second please

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Mazda Mechanic: AZTechBrian, ASE Certified Technician replied 2 years ago

Please refer to item 2. This button, when pushed should allow you to shift into neutral

https://www.dropbox.com/s/88e5v0jc9ztef42/mazda%203.pdf?dl=0

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Customer reply replied 2 years ago
I don't see that but I will check again
Mazda Mechanic: AZTechBrian, ASE Certified Technician replied 2 years ago

Ok. I'll keep my fingers crossed

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Customer reply replied 2 years ago
There's a little tab to the right of the shifter. I depressed the little cap and nothing. I took the cap off and shined a flashlight in it and could not see what was in there. Now what?
Mazda Mechanic: AZTechBrian, ASE Certified Technician replied 2 years ago

Does your shifter look similar to the one in the picture?

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Customer reply replied 2 years ago
It does but the tab you are referring to is in the middle right of the shift area
Mazda Mechanic: AZTechBrian, ASE Certified Technician replied 2 years ago

Ok. I am not sure why it is in a place different than the diagram, but that happens. It should be a button that you push to over ride the shift interlock. Is there no button ?

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Mazda Mechanic: AZTechBrian, ASE Certified Technician replied 2 years ago

look anywhere near the shift lever for the button.

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Customer reply replied 2 years ago
No button
Mazda Mechanic: AZTechBrian, ASE Certified Technician replied 2 years ago

I'm sorry, I just realized you noticed a plastic cover. was it at the bottom right side of the shifter?

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Customer reply replied 2 years ago
I just pushed on the tab and nothing happened. I will call a tow truck in morning. Need to go to bed
Mazda Mechanic: AZTechBrian, ASE Certified Technician replied 2 years ago

That is most likely the shift interlock button. Remove the cap and use a key or screw driver to push the button, then move the gear selector down to neutral

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Customer reply replied 2 years ago
I will try it in the morning. I thank you for your help and need to get some rest.
Mazda Mechanic: AZTechBrian, ASE Certified Technician replied 2 years ago

OK. Let me know how it goes. Good night.

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Mazda Mechanic: AZTechBrian, ASE Certified Technician replied 2 years ago

Hi. Just following up to see if you were able to disengage the shift lever and get your car out of park?

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Customer reply replied 2 years ago
Was able to move car by doing what you suggested. Still can't get car key to turn over in ignition. Will have it towed. Thanks for your help.
Mazda Mechanic: AZTechBrian, ASE Certified Technician replied 2 years ago

Your welcome. I would suggest trying dry graphite & wd40 inside the lock cylinder and repeatedly insert and remove the key while shaking it and trying to turn it. You have a sticking tumbler. If it still wont turn after that, try tapping the key lightly with a screw driver handle to knock the lock cylinder tumbler loose. Odds are it's only one tumbler that's out of place and it's probably off by only a little.

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Customer reply replied 2 years ago
But the red anti thefts light is still blinking when the key is inserted
Mazda Mechanic: AZTechBrian, ASE Certified Technician replied 2 years ago

The anti theft system wouldn't prevent the key from turning, plus it's been an issue that's progressively been getting worse, right?

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Mazda Mechanic: AZTechBrian, ASE Certified Technician replied 2 years ago

Try using another key if you have one. If your key is beginning to wear, that can cause this as well. It's worth a try.

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Customer reply replied 2 years ago
It was getting worse. I can pull out the key very easy but it just won't turn over. I tapped on the key but it still won't turn over. Now what
Customer reply replied 2 years ago
I have tried both keys. Even the newer one and it won't turn over
Mazda Mechanic: AZTechBrian, ASE Certified Technician replied 2 years ago

Ok. You have a sticking tumbler and just need something to un stick it. wd40 and tapping the key works great for that. OH, and patience. it might take a bit, but you will get it.

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Customer reply replied 2 years ago
Nothing yet. What's the best way to tap on the key?
Mazda Mechanic: AZTechBrian, ASE Certified Technician replied 2 years ago

I would use the handle of a screw driver or something similar to tap lightly after using penetrating oil. Something heavier like a hammer would cause damage. We just want to loosen up the tumbler.

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