How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask sprinkles08 Your Own Question
sprinkles08, ASE Certified Technician
Category: Mazda
Satisfied Customers: 22692
Experience:  ASE Master and Advanced level certified. Factory trained with 15 years dealership experience
Type Your Mazda Question Here...
sprinkles08 is online now
A new question is answered every 9 seconds

I have a 2014 Mazda 3. The dashboard display, including rear

Customer Question

I have a 2014 Mazda 3. The dashboard display, including rear camera, audio etc does not work. Just a dead screen. A message came up " invalid SD Card"". ?? Thanks Mike
Submitted: 1 year ago.
Category: Mazda
Expert:  sprinkles08 replied 1 year ago.

Hello and welcome to JustAnswer!

As long as there are no other electrical issues then this is most likely going to be an internal failure in the radio.

Are there any other items not working?

Have fuses been checked?

Did the problem start after a repair, jump start, etc?

Customer: replied 1 year ago.
Everything else works. Haven't checked fuses. No repair or jump start.
Expert:  sprinkles08 replied 1 year ago.

It would be a good idea to make sure the fuse isn't blown and you can also try a battery disconnect or removing the radio fuse to see if it will come back after a power cycle. If nothing changes then odds are the radio is going to need to be replaced.