Mazda

Mazda Repair Questions? Ask Mechanics for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Mazda
This answer was rated:

Mazda MX-5 Miata Grand Touring: I cant turn on the ignition

I can't turn on the...
I can't turn on the ignition of my MX-5 (2007). The keyless entry still worked on the doors and trunk until I changed the batteries to see if that had anything to do with it. Now nothing works. The lights still come on, so presumably it's not a battery issue, and the ignition switch is locked. Any suggestions before I have it towed to the dealer?
Show More
Show Less
Ask Your Own Mazda Question
Answered in 8 hours by:
10/22/2013
sprinkles08
sprinkles08, ASE Certified Technician
Category: Mazda
Satisfied Customers: 23,508
Experience: ASE Master and Advanced level certified. Factory trained with 17 years dealership experience
Verified

Hello and welcome to JustAnswer!

 

Make sure the steering column isn't locked and has bound up the linkage in the column. You won't have power steering but should still be able to move the wheel a little in each direction. If you are only able to move the wheel in one direction and feel a mechanical lock in the other then that may be your issue. If this is the case then with one hand move the wheel a little bit in the direction that it will move and try to turn the key forward.

 

If that doesn't help or the column isn't locked then the problem is most likely going to be the lock cylinder, assuming the key isn't physically damaged or excessively worn. You can try spraying some penetrating oil into the lock cylinder, run the key in and out a few times, then insert it and tap it on the end a few times. This will often free up stuck tumblers in the lock cylinder.

Ask Your Own Mazda Question
Customer reply replied 4 years ago

Thanks for the reply. The steering wheel is now locked and the ignition cap doesn't come off and does not light up.

Are you able to turn the wheel a little in each direction even though it's locked? If you're only able to turn it in one direction then turn it a little in that direction and try turning the key forward with your other hand.
Ask Your Own Mazda Question
Customer reply replied 4 years ago


I can turn it a little in each direction

In that case it doesn't' sound like the column lock is causing the key to not turn, it's most likely a lock cylinder issue.
Ask Your Own Mazda Question
Customer reply replied 4 years ago


I can't even get the key I because the plastic cap won't come off. What are my options at this point? Tow to the dealer?

I'm not certain what you're seeing. I'm showing a normal, bladed key with a lock cylinder. Is this what your car has?
Ask Your Own Mazda Question
Customer reply replied 4 years ago


It worked. Thanks so much.

Great, I'm glad to hear it!
sprinkles08
sprinkles08, ASE Certified Technician
Category: Mazda
Satisfied Customers: 23,508
Experience: ASE Master and Advanced level certified. Factory trained with 17 years dealership experience
Verified
sprinkles08 and 87 other Mazda Specialists are ready to help you
Ask your own question now
Ask sprinkles08 Your Own Question
sprinkles08
sprinkles08
sprinkles08, ASE Certified Technician
Category: Mazda
Satisfied Customers: 23,508
23,508 Satisfied Customers
Experience: ASE Master and Advanced level certified. Factory trained with 17 years dealership experience

sprinkles08 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Drew

Drew

Super Mazda Tech.

2,188 satisfied customers

19 yrs. experience. Mazda Senior Certified Tech, with Ford, Linc. & Merc. experience. ASE L1 Advanced Certified Master Tech.

Chris (aka- Moose)

Chris (aka- Moose)

Technician

867 satisfied customers

16 years of experience

mazdamaster577

mazdamaster577

Master Technician

691 satisfied customers

mazda master/shop foreman for 15 years.

George H.

George H.

ASE Certified Technician

457 satisfied customers

15+Years

Ron Z.

Ron Z.

- Mazda Tech -

399 satisfied customers

18+yrs experience. State Inspector and Mazda Diagnostics

Mike Kelly

Mike Kelly

Mazda Mechanic

273 satisfied customers

17 years experience as an auto mechanic, foreign and domestic. 5 years running my own repair business.

Mazda Ed

Mazda Ed

ASE Certified Technician

264 satisfied customers

ASE Certified Mazda Master Technician

< Previous | Next >

Related Mazda Questions
Mazda 2005 MPV engine stalls suddenly when in motion. The
Mazda 2005 MPV engine stalls suddenly when in motion … read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
4,410 satisfied customers
2003 Mazda Tribute v6. Bad idle and rough running.
2003 Mazda Tribute v6. Bad idle and rough running. Checkediac coil and it is o.k. With ignition on and engine not running get about 3vdc between connector terminals, voltage side to batt neg 12.5 v, a… read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
867 satisfied customers
Just replaced the front left door actuator and the door ajar
just replaced the front left door actuator and the door ajar switch will not turn off thereby causing several issues; remote wont lock doors, with engine running front door wont lock. not sure if ther… read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
867 satisfied customers
Noise from engine sometimes. it's intermittent and sounds
noise from engine sometimes. it's intermittent and sounds like a jackhammer, rattling in sync, but lighter of course. think it's coming from passenger side but not sure. … read more
Lou P. master tech
Lou P. master tech
Mercedes Benz master tech
Bachelor\u0027s Degree
5,154 satisfied customers
Appears to be leaking on left side, up near top but I do not
appears to be leaking on left side, up near top but I do not see valve cover leak. Appears near power steering pump but power steering pump is not loosing fluid … read more
rpmdiag
rpmdiag
High school
7,271 satisfied customers
My 1996 b4000 idles and drives fine for about 30 minutes
My 1996 b4000 idles and drives fine for about 30 minutes then then it starts skipping not having any power but if I drive it like I "stole" it it'll run fine in till you start driving like a respectab… read more
sprinkles08
sprinkles08
ASE Certified Technician
23,508 satisfied customers
2008 tribute, car won't start. I can hear the starter
2008 tribute, car won't start. I can hear the starter clicking when I turn the key but the engine won't turn over … read more
David Craig
David Craig
OWNER/MECHANIC
Associates
4,396 satisfied customers
Full cat exhaust and i keep throwing o2 bank 1 sensor 2. I
full cat exhaust and i keep throwing o2 bank 1 sensor 2 … read more
Roy
Roy
shop foreman
Associate Degree
3,921 satisfied customers
It won't start The brake can't be pressed and i can't move
Hi it won't start The brake can't be pressed and i can't move the gear out of park. All lights lit up … read more
Gabriel Grey
Gabriel Grey
Master Service Technician
Associates
372 satisfied customers
The rear brake lights on my Mazda CX7 2007 have stopped
The rear brake lights on my Mazda CX7 2007 have stopped working, all other lights are OK and I have checked fuses. Bruce… read more
David Craig
David Craig
OWNER/MECHANIC
Associates
4,396 satisfied customers
Car won't start. "Keyless SYstem Inspection Required"
Car won't start. "Keyless SYstem Inspection Required" flashes. Plus a TSPM (?) warning AND a brake warning I have a 2015 Mazda CX5 … read more
Peter Zavarelli
Peter Zavarelli
General auto certifications
269 satisfied customers
I jammed my Mazda CX-5 against my garage door. It ended up
I jammed my Mazda CX-5 against my garage door. It ended up scraping the black plastic at the edge of my right rear door and right rear tire I have the plastic and a few of the connectors. How can I ge… read more
kalamykid
kalamykid
Pactor automotive
Vocational, Technical or Trade Scho
4,498 satisfied customers
Car sitting in driveway horn starts honking and all
Car sitting in driveway horn starts honking and all dashboard warning lights illuminated . Reset alarm wth key fob and with master key in door.. horn went off but warning lights still on. Started car … read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
4,410 satisfied customers
06 tribute 3.0 awd new coils ecm codes b1304 b1342 b2407
06 tribute 3.0 awd new coils ecm codes b1304 b1342 b2407 b100e … read more
sprinkles08
sprinkles08
ASE Certified Technician
23,508 satisfied customers
I am working on the duratec 2.3l... does the position of the
I am working on the duratec 2.3l... does the position of the crank shaft make a difference when i take the balancer unit off or put it back on since I will need to turn the crank to change the bearing… read more
Tim Mohr
Tim Mohr
SHOP OWNER
Master\u0027s Degree
15,706 satisfied customers
The right turn signal on my 1995 Mazda Miata isn't working
Hello. The right turn signal on my 1995 Mazda Miata isn't working properly - light on dashboard isn't on and I hear fast clicking. I read that it might be my flasher relay. I looked under the dash nea… read more
Amedee
Amedee
Automotive Consultant
Vocational, Technical or Trade Scho
18,515 satisfied customers
Ran fine one day, wouldn't start the next day. Doesn't seem
Ran fine one day , wouldn't start the next day. Doesn't seem to be getting fuel or spark, no blown fuses. … read more
Peter Bagley
Peter Bagley
master technition
Vocational, Technical or Trade School
1,011 satisfied customers
Have 2007 mazda suv cx7 code 2006. Code says runner control
code says runner control valve stuck close b1 ,yes i reset it and replaced the vacuum valve and came back for same code … read more
sprinkles08
sprinkles08
ASE Certified Technician
23,508 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x