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Charles, Marine Tech
Category: Marine Electronics
Satisfied Customers: 3702
Experience:  US Navy (Ret) I have been installing Marine Electronics for over a decade now.
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My HB 1199ci HD only shows a digital depth number at 3.6 ft.

Customer Question

My HB 1199ci HD only shows a digital depth number at 3.6 ft. The sonar graph lines seem to show the correct depth. The digital depth occasionally flickers to 3.8, but mainly stays at 3.6 ft.
Submitted: 1 year ago.
Category: Marine Electronics
Expert:  Charles replied 1 year ago.

Hello, my name is***** will assist you.

Where do you have the transducer located on the boat?

Is this just the normal transducer or the Side/Down image as well?

Customer: replied 1 year ago.
It's an external transducer mounted to the jack plate. The company and side imaging are operational. The depth shows accurate on the graph lines. The digital used work, now just stuck at 3.6.
Expert:  Charles replied 1 year ago.

Thanks, ***** ***** have not already done so, register your 1199 on Then go thru the instructions and do a software upgrade to the unit. Lets make sure that you have the latest that there is, and it is functioning properly. It sounds like you just have a glitch in the software.

Customer: replied 1 year ago.
Just got my boat back, will get it registered.
Customer: replied 1 year ago.
It is registered1199ci hdsiSN. 14033103-0506
Expert:  Charles replied 1 year ago.

Did you see if there was a software update for it?

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