Marine Electronics

Marine electronics questions? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This is ***** *****. I'm looking solution to an error

Customer Question
Hello, This is *****...

Hello, This is ***** *****. I'm looking for a solution to an error message on a Raymarine DSM300. Getting amber code #8, Watchdog Timeout reboot. Trying to find out what is causing this, and how to correct.

Mechanic's Assistant: Thanks. Can you give me any more details about your issue?

Used equipment, MFD is a classic C120, which I obtained with the DSM. I can see temperature, but nothing else.

Submitted: 2 years ago.Category: Marine Electronics
Show More
Show Less
Ask Your Own Marine Electronics Question
Answered in 4 hours by:
2/16/2016
Marine Electronics Expert: Michael Hannigan, Engineer replied 2 years ago
Michael Hannigan
Category: Marine Electronics
Satisfied Customers: 11,888
Experience: 25+ Years Experience in Field. Master Certified Electronics Tech and Technical Consultant
Verified

Hello. Thank you for coming to JustAnswer.

Sorry for the delay and thank you for your patience. My name is Michael. I will be helping you with your question today.

Please let me know if there as any additional information that you think might be pertinent to your question. If I don't hear back from you, I'll provide the best answer I can based on the information you've given so far. You will still be able to reply with additional information or questions at any point during our conversation, and I'll revise the my answer accordingly.

Ask Your Own Marine Electronics Question
Customer reply replied 2 years ago
I see temperature, nothing else. Is connected to a C120 classic. The dsm was previously connected to this MFD, I purchased both from previous owner. I attempted DSM reset uption on MFD, after brief pause, error message says lost connection with DSM. Fish finder stats indicate transmitted and received packets happening. It's connected via seatalk 2, those stats differ. Only 1 transmitted frame. Is receiving frames and increasing....
Marine Electronics Expert: Michael Hannigan, Engineer replied 2 years ago

Interesting. The error itself will reset every 10 minutes, so we know it keeps raising the error with the same condition. But when you make a change, other than a reset, give it at least ten minutes to re-arm

Was it working for you at one point or is this happening from the first attempted use?

Ask Your Own Marine Electronics Question
Customer reply replied 2 years ago
This is first attempt.
Customer reply replied 2 years ago
I have left it on for a long while, nothing seems to reset.
Marine Electronics Expert: Michael Hannigan, Engineer replied 2 years ago

This is often the result of a voltage provlemproblem, so I would suggest checking things related to that.... Check your power connections. Like your Ground and power bus, sometimes these connections, if not good enough, won't give proper voltage to the DSM. Also have your batteries load tested if necessary. Also make sure the wire gage powering it is sufficient.

The short answer is that it is unlikely to be either of the devices - and almost certainly from drop in voltage.

Ask Your Own Marine Electronics Question
Customer reply replied 2 years ago
Did load test on batteries. Results were satisfactory. Have 2 new group 31 gell batteries powering the electronics. Tested everything again yesterday, while batteries were on a charger also. Same non response from DSM. As far as I know, all electronics worked just fine when uninstalled by previous owner. Have a radar unit tat was included, it works correctly. Trying to figure out why I can see temperature, yet nothing else...
Marine Electronics Expert: Michael Hannigan, Engineer replied 2 years ago

I think the only way you will know for sure is if you can somehow get your hands on another sounder, at least to test. Based on what you have uncovered so far, it sounds like a bad DSM.

Ask Your Own Marine Electronics Question
Was this answer helpful?
Ask Michael Hannigan Your Own Question
Michael Hannigan
Michael Hannigan
Michael Hannigan, Engineer
Category: Marine Electronics
Satisfied Customers: 11,888
11,888 Satisfied Customers
Experience: 25+ Years Experience in Field. Master Certified Electronics Tech and Technical Consultant

Michael Hannigan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Jason

Jason

Marine Mechanic

577 satisfied customers

Degree in Marine Technology, Also Certified with Mercury Marine, MCM, MIE, VP, Yamaha, Honda, Suzuki

Captain Dave

Captain Dave

USCG Licensed Captain

136 satisfied customers

Over 20 years experience installing, maintaining, and using sophisticated marine electronics.

Tan

Tan

MerCruiser Certified Technician

91 satisfied customers

40 yrs. experience with complete engine repairs both inboard/outboard and MerCruiser Certified Technician.

Neil

Neil

Marine Electronics Dealer

73 satisfied customers

NZCE Electronics and Computing

Ropesmarine

Ropesmarine

Boat Enthusiast

70 satisfied customers

13+ years of installing and troubleshooting, FCC License with radar endorsment, CMET

Noel Schembri

Noel Schembri

Marine Technician

51 satisfied customers

Marine mechanic / electrical technician

yachtwork

yachtwork

Marine Engineer

35 satisfied customers

Yachtmaster Ocean & MEC3

< Previous | Next >

Related Marine Electronics Questions
Engine: Mercury Optimax 90HP Issue(s): Obviously these may
Engine: Mercury Optimax 90HPIssue(s): Obviously these may or may not be related, but here they are:1) My Driveshaft broke just below that housing that's beneath the impeller. It was a clear smooth bre… read more
Jason
Jason
Marine Mechanic
Vocational, Technical or Trade Scho
577 satisfied customers
Mercruiser 470 is not pumping fresh water thru cooling
mercruiser 470 is not pumping fresh water thru cooling system. What steps should I take to find the cause?… read more
Jason
Jason
Marine Mechanic
Vocational, Technical or Trade Scho
577 satisfied customers
We have a new issue. The Kicker KXMA800.5 amp that's part of
Charles, We have a new issue. The Kicker KXMA800.5 amp that's part of the set-up keeps dying. If we wait a while, it works. If we remove the 15a fuse from the battery then put it back, it restarts rig… read more
Clamp-onTech
Clamp-onTech
405 satisfied customers
WILL MY X-37c Lawrence work with navionics+? 5-8 yrs ????
It would be nice if they could register my NEW card for.… read more
Clamp-onTech
Clamp-onTech
405 satisfied customers
Is there a blue book for boats like there are cars. I went
Is there a kelly blue book for boats like there are cars. I went on KBB but it didn't give much information on a particular boat… read more
Jason
Jason
Marine Mechanic
Vocational, Technical or Trade Scho
577 satisfied customers
I have a garmin 5012 with error message ..input voltage to
I have a garmin 5012 with error message ..input voltage to high … read more
Clamp-onTech
Clamp-onTech
405 satisfied customers
Would 60k be a good price for a 2017 Four Winns Vista 255 IO
Would 60k be a good price for a 2017 Four Winns Vista 255 IO purchased last year new for 87k. It has 20 hours on it and no generator or AC. Plus I have to have it shipping from Florida to ny for appro… read more
Jason
Jason
Marine Mechanic
Vocational, Technical or Trade Scho
577 satisfied customers
My sea ray 175 with 3.0LX mercruiser engine runs fine out of
My sea ray 175 with 3.0LX mercruiser engine runs fine out of the water. Revs fine to about 4800 rpms max. But while in the water runs at 2700 rpms max. I was wondering how to fix this.… read more
Jason
Jason
Marine Mechanic
Vocational, Technical or Trade Scho
577 satisfied customers
I just bought a lowrance HDS-9 Carbon totalscan fish finder
I just bought a lowrance HDS-9 Carbon totalscan fish finder and have some questions. The first being my sonar doesn't seem to work although I think the fix is I have to turn off structure scan to get … read more
Clamp-onTech
Clamp-onTech
405 satisfied customers
350 Mercruser 2010, get an alarm that throttle position
Hello , 350 Mercruser 2010 , get an alarm that throttle position sensor is faulty. Ordered new sensor but there appears to be a cap on the side of the throttle body. Can't seem to find a way to open t… read more
Jason
Jason
Marine Mechanic
Vocational, Technical or Trade Scho
577 satisfied customers
Are transducers available for the fish finder model # 1265?
Are transducers available for the fish finder model # 1265? … read more
Clamp-onTech
Clamp-onTech
405 satisfied customers
I have a Raymarine ES127 that I had no issues with last year
Good Morning, I have a Raymarine ES127 that I had no issues with last year we just splashed the boat again after the winter and the ES will not engage the radar and is telling me no Radar source conne… read more
Boat Doc
Boat Doc
206 satisfied customers
When I put my boat away for the winter, I completely forgot
When I put my boat away for the winter, I completely forgot to address the fuel in the tank. It's about 3/4 full and the boat has been stored covered outside all winter. The tank is brand new aluminum… read more
Jason
Jason
Marine Mechanic
Vocational, Technical or Trade Scho
577 satisfied customers
I have a Humminbird 597d HD Down Imaging unit. Can I add a
I have a Humminbird 597d HD Down Imaging unit. Can I add a Side Scan transducer to this unit? … read more
Jason
Jason
Marine Mechanic
Vocational, Technical or Trade Scho
577 satisfied customers
The Shaded box to the left with my numbers in it I can't get
The Shaded box to the left with my numbers in it I can't get to come back to normal … read more
Boat Doc
Boat Doc
206 satisfied customers
I am putting together a striker 4 portable fish finder. Not
I am putting together a striker 4 portable fish finder. Not sure which way the transducer fits into the arm. A picture in the instructions would be a wonderful thing. Thanks in advance for the help. … read more
Boat Doc
Boat Doc
206 satisfied customers
On the 18' Hurricane with the 2002 Mercury 4 stroke, I said
On the 18' Hurricane with the 2002 Mercury 4 stroke, I said before the controls were hard to push in and out of gear. I took it out over the weekend, the issue isn't the controls are hard to push into… read more
Jason
Jason
Marine Mechanic
Vocational, Technical or Trade Scho
577 satisfied customers
I have a 9.9mariner outboard motor. Need to know what year
I have a 9.9mariner outboard motor. Need to know what year it was built Serial number# *****… read more
Jason
Jason
Marine Mechanic
Vocational, Technical or Trade Scho
577 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x