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Charles, Marine Tech
Category: Marine Electronics
Satisfied Customers: 3731
Experience:  US Navy (Ret) I have been installing Marine Electronics for over a decade now.
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I have a model 597ciHD. It turns off in bumpy water

Customer Question

I have a model 597ciHD. It turns off in bumpy water or you can tap it with your hand and it will shut off?
Submitted: 2 years ago.
Category: Marine Electronics
Expert:  Charles replied 2 years ago.
Remove the cables again from the unit. Check that the power cable is seated tight in the housing. It could be moving when you lug in the unit. also make sure that you cannot see any moisture inside the screen.
Customer: replied 2 years ago.
No moisture in glass, wires are fine. Fix didn't work
Customer: replied 2 years ago.
The fix didn't work. cables fine, no moisture behind glass or in the unit.
Expert:  Charles replied 2 years ago.
Check where the power cable connects to the boats power supply. Make sure that all of the connections are clean and tight.
Customer: replied 2 years ago.
I did that previously. Your responses are not helping. I want my deposit back.Thanks.
Customer: replied 2 years ago.
I'm done with this.

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