I am 75 years old and Upgraded my I-Phone and now it wants…

Please take the time to read and follow the instructions carefully.

First, I must mention that Apple takes account privacy and security very seriously and will take action only when one provides enough accurate information to prove that you are the account owner. I highly recommend taking your time with this form and providing the most precise answers. That's the only way to prove that you are a rightful owner. Please take the time to read and follow the instructions thoroughly.

If you forgot your Apple ID/iCloud email, do the following:

• Look up your Apple ID by entering the full name and email address associated with your Apple ID using this link. - https://iforgot.apple.com/appleid#!&section=appleid

If you forgot your password, do the following:

• Use this link to reset it. https://iforgot.apple.com/password/verify/appleid

Alternatively, you can talk to Apple now: https://getsupport.apple.com

If you still have questions, please call (800) MY–APPLE (800–692–7753).

First, I must mention that Google does not provide live support because it is a free service.

I am afraid there is no phone number to call, and there is no representative to talk to. Please note that your phone number and recovery email are the only validation options. There is no social security number on the account or billing to validate you.

It's crucial to keep your recovery options up to date. People change their numbers, open a new email, and don't update their accounts.

Please know that Google is the only one that can give you access, and I have no control over it.

Please follow the steps below to recover your Gmail account:

Option 1

Please click on the link below to recover your Google account or Gmail:

https://accounts.google.com/signin/recovery

1. Click NEXT.
2. Enter the last password ***** remember and click on Next. Please see the next step if you don't know the previous password.
3. If not, click on "Try another way," then follow the on-screen instructions to reset the password.

Option 2

Try the above first, but also be aware that another option to try is the troubleshooter. Please click on the link below:

https://support.google.com/accounts/troubleshooter/2402620

Note: You must have access to the recovery email or phone number to recover the Gmail account. If you do not, please contact your phone service provider and check if you can get that number back.

Option 3

If you have been scammed and/or your account has been hacked or

If you cannot recover the account using the above instructions, then you can submit a request with a login issue to Google with the below link. If the link does not work, please open a private browser and copy and paste the link.

https://support.google.com/accounts/contact/disabled2

Enter all the details (also enter your mobile number if you have one) to prove that you are the Gmail account's valid owner. Gmail will verify your account and contact you within five business days).

Please click on the link below to see Tips from Google to complete Account Recovery Steps:

https://support.google.com/accounts/answer/7299973

Please note that there is no guarantee that you will get your account back if it has been hacked or you have no recovery option.

NOTE: I am afraid these are the only ways to recover your Google account.

Currently, Google only offers the options I mentioned above to get back into your account. If you tried everything mentioned above and non of them worked, a new account would need to be open.

If you cannot verify the account using the instructions above, then, unfortunately, per Google's policy, the only other thing you can do is create a new account. Google provides no other way to reset the password.

Please Note: Unfortunately, there is no way to recover the account if you don't have your phone number or recovery email linked to your account. You will need to create a new account.

There is the information to get back into your email.

I am sorry to say that Google does not have a phone number for help unless you sign up with their Google One Support with one of the links below:

- https://one.google.com/about/support

- https://support.google.com/googleone/gethelp

- https://support.google.com/googleone/?hl=en#topic=9171059

If the above instructions did not help, please see below how to contact Google.

https://about.google/contact-google/

I sent you instructions to follow. I kindly request that you please scroll up. Please let me know if you do not see it, and I will repost it for you. Let me know if you have any follow-up questions. Thank you