Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
Can not find numbers files on Mac book. Os version 11.4.
can not find numbers files on Mac book JA: What version of OS X are you running on your MacBook? Customer: os version 11.4 JA: How long has this been going on with your MacBook? What have you tried so… read more
Geoff Myers
Geoff Myers
President and CEO
BA, Computer Science
6 satisfied customers
I was trying to export my mac pic to an external hard drive.
Hi, I was trying to export my mac pic to an external hard drive. but I got the export operation failed to create a file.... … read more
dhtn71
dhtn71
Certification
14 satisfied customers
Macbook pro, i have deleted all the movies in my movie
Macbook pro, i have deleted all the movies in my movie folder. storage still says I have 40 GB of movies. how do i get rid of them … read more
Jon
Jon
Bachelors Degree
1,181 satisfied customers
I have a time capsule, but I 't know how to ensure I've
I have a time capsule, but I don't know how to ensure I've backed up my photos properly to it. I want to stop using the cloud, but I'm afraid I'll lose my photos. can you walk me through this process?… read more
Ashik
Ashik
Master's Degree
12,658 satisfied customers
my iphoto disappeard from the dock. it is also gone from applications.
my iphoto disappeard from the dock. it is also gone from applications. I hope my pictures are not lost. when I download a new picture from my email it goes somewhere even though iphoto does not pop up… read more
Ashik
Ashik
Master's Degree
12,658 satisfied customers
Mac Book Air problems. I've been using MacBookAIr for a
Mac Book Air problems. I've been using MacBookAIr for a year. 6 months ago, it started showing "not enough memory. your hard drive space is low. clear space". So, I've been deleting files bu… read more
Michelle
Michelle
Software Engineer
Bachelor's Degree
894 satisfied customers
Hi Mike. I had a file sitting on my desktop ( I am running
Hi Mike. I had a file sitting on my desktop ( I am running OSX 10.9) and it seems to have disappeared. I looked in the finder found nothing, there is nothing in the trash and I am not running the time… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I am getting a Backup screen (Backing up "Home Folder") with
I am getting a Backup screen (Backing up "Home Folder") with a bar saying "External" that never completes. It says underneath"waiting for volume External." At the bottom it says "restore" or "backup".… read more
Michelle
Michelle
Software Engineer
Bachelor's Degree
894 satisfied customers
HI. i am getting the message that my start up disk is almost
HI. i am getting the message that my start up disk is almost full, please remove files. I think my problem has been my iphoto. i have far too many pictures. i then bought a storage unit (don't know wh… read more
JohnMac
JohnMac
Self-employed Business Owner
Three Decades Field Experience
3,723 satisfied customers
While trying to free up disk space on my iMac 2011 OS X (10.6.8
While trying to free up disk space on my iMac 2011 OS X (10.6.8 - 2.8. Ghz -8 GB) I accidentally loaded the entire all Images file into the trash. I think I was able to reload images back into the fil… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
Hi - I am trying to locate / recover a Microsoft Word (.docx)
Hi - I am trying to locate / recover a Microsoft Word (.docx) file that has disappeared. I've checked the trash, documents folder, and the actual project folder that the file was stored in. I've tried… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
a strange and maddening problem. for some reason my imovie
a strange and maddening problem. for some reason my imovie events are suddenly non existent: NO MATCHING VIDEO it says. and yes, i have tried all the different options from the pop up. at the same tim… read more
Daniel
Daniel
Mac Expert
High School or GED
4,738 satisfied customers
I keep getting this error when Time Capsule tries to backup Unable
I keep getting this error when Time Capsule tries to backup: Unable to complete backup. An error occurred while creating the backup directory. Any suggestions on why this is happening?… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
I was attempting to put an old imovie project into my ibook
I was attempting to put an old imovie project into my ibook to save and lost two new just completed and shared projects because I accidentally dragged the whole imovie project file into my ibook icon … read more
iteachmac
iteachmac
The Duke!
Vocational, Technical or Trade Scho
861 satisfied customers
I have a Lacie 500GB external drive that I havent used in
I have a Lacie 500GB external drive that I haven't used in a long time and can not find documentation. I connected it to the USB port on my PowerPC G5 but can figure out how to get it to back up my co… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
I backed up my photo and home movies to an external hard drive,
I backed up my photo and home movies to an external hard drive, but when I deleted the pics/movies from my imac G4 they were no longer viewable on the external hard drive. Does the imac have a system … read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
I use a mac osX for video editing. The hard drive is nearly
I use a mac osX for video editing. The hard drive is nearly full and I cannot find a way to delete movie files from I movie any suggestions?… read more
Daniel
Daniel
Mac Expert
High School or GED
4,738 satisfied customers
Now that I moved my itunes files to an external drive (improperly)
Now that I moved my itunes files to an external drive (improperly) and lost most, how can I clean everything up and just start over (but have everything organized on external drive)? Something like th… read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,629 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

3,714 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

2,585 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

Kamil Anwar

Kamil Anwar

Mac Support Specialist

776 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Miro

Miro

Mac Support Specialist

229 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x