Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I've been locked out of my iPad. How do I get back in? I
Hi. I've been locked out of my iPad. How do I get back in? … read more
Tech-Expert
Tech-Expert
Technical Support Engineer
BBM
6,247 satisfied customers
I did a factory reset on my iPad 2 and now it's asking .e.
I did a factory reset on my iPad 2 and now it's asking .e … read more
Tech-Expert
Tech-Expert
Technical Support Engineer
BBM
6,247 satisfied customers
I loaned my ipad out and now it has a new apple ID and
I loaned my ipad out and now it has a new apple ID and password ***** it. I need to set it up under my account… read more
Bing
Bing
Freelance IT Consultant
3,164 satisfied customers
My ipad is locked to another apple id. The original owner is
My ipad is locked to another apple id. The original owner is sitting here with me. Her apple id is linked to an email she no longer has access to. She has deleted the device from her account, but it i… read more
Expert-Alexa
Expert-Alexa
Technical Engineer
Bachelor's Degree
1,921 satisfied customers
My husbands iPad is locked now and I can't get into it. I
my husbands iPad is locked now and I can't get into it. I have tried several Apple ID's and passwords but since it is a old iPad I don't remember what Apple ID and password ***** was used for this. It… read more
OakdaleTech
OakdaleTech
Owner
8,740 satisfied customers
I have a secondhand Apple I pad,they ask for Apple ID and
I have a secondhand Apple I pad,they ask for Apple ID and Password ***** I don't know them,have contacted previous owner they don't know either.Cannot use Ipad,what can I do … read more
Expert-Alexa
Expert-Alexa
Technical Engineer
Bachelor's Degree
1,921 satisfied customers
My iPad states i need an Apple ID go unlock it. I restarted
Hello my iPad states i need an Apple ID go unlock it … read more
Jon
Jon
Bachelors Degree
1,181 satisfied customers
Haven't used my iPad in awhile. I successfully logged onto
haven't used my iPad in awhile. I successfully logged onto the pad but ran into a new (to me) "ACTIVATION LOCK " !!! I've gone thru all the past passwords I can recall (6 or 7) and none of them are wh… read more
OakdaleTech
OakdaleTech
Owner
8,740 satisfied customers
I need to re-activate my iPAD. It is old iPad mini model
I need to re-activate my iPAD. It is old iPad mini model A1454. Activation is now required since I have had it turned off for quite some time. It is asking for original Apple ID and password ***** use… read more
OakdaleTech
OakdaleTech
Owner
8,740 satisfied customers
My phone is old and for some reason suddenly it is locked
My phone is old and for some reason suddenly it is locked and a request is made to activate it. I do not use my former account chylleneq.msn.com anymore and have no idea what my original password ****… read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
3,475 satisfied customers
I have an apple iPad and haven't used it for awhile and
I have an apple iPad and haven't used it for awhile and can't remember my user name and password ***** get into it. I think my young grandsons were messing around with it last xmas when they were here… read more
Eric Ewing
Eric Ewing
Senior Engineer
454 satisfied customers
I have an old iPad I gave to grandchild it is now locked
I have an old iPad I gave to grandchild it is now locked says activation lock She does not know the passcode she used can it be fixed … read more
Miro
Miro
Mac Support Specialist
229 satisfied customers
My husband is very ill and mentally unable to use his IPad.
My husband is very ill and mentally unable to use his IPad. I would like to use it but when he reset it he was mentally and physically unable to do so. Therefore, I have tried our passwords, etc. and … read more
Miro
Miro
Mac Support Specialist
229 satisfied customers
Resurrected an old iPod I haven't used for years. First, i
Resurrected an old iPod I haven't used for years. First, i signed in with my (new) apple id which is on my iphone and ipad. No problem. Listened to several podcasts. Then all of a sudden, the ipod sto… read more
Jon
Jon
Bachelors Degree
1,181 satisfied customers
I can only get a message that says - Activation lock. I have
I can only get a message that says - Activation lock. I have the original ID but have lost the pw. I changed it several times. the Ipad is about 10 yrs old & may have passed away . … read more
Michael T
Michael T
2,422 satisfied customers
Your talking to a GrandMother here. I have not been able to
Hi, your talking to a GrandMother here. I have not been able to login correctly for some time now. I was activation locked out last night on my iPad. I have tried many different versions of Id's/passw… read more
R LAFAYETTE
R LAFAYETTE
Intel Technology Provider 2017 GOLD
50 satisfied customers
While using Safari on my ipad mini (3 years old...new to
While using Safari on my ipad mini (3 years old...new to me), it all of the sudden went to a page that said Activation Lock. Unfortunately, I don't know my apple ID, nor password. Tried several and am… read more
David
David
Mac Support Specialist
3,714 satisfied customers
We have had the ipad 3 or 4 years as a gift from children.
We have had the ipad 3 or 4 years as a gift from children. today, activation lock has come up and cannot get past it, Requires apple id and password ***** we cannot find anywhere. … read more
Miro
Miro
Mac Support Specialist
229 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

3,714 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

2,585 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

Kamil Anwar

Kamil Anwar

Mac Support Specialist

776 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Miro

Miro

Mac Support Specialist

229 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x