Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I have an IPAD 2 and need to download an older version of
I have an IPAD 2 and need to download an older version of KINDLE for this iOS ver 9. How would I do that? … read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
12,389 satisfied customers
Thank you. Over a year ago I had to switch to my wife's mac
Hi thank you. Over a year ago I had to switch to my wife's mac book and the other one I had it fixed and I emptied it and suddenly I lost all my stuff on the cloud and I couldn't access what I was acc… read more
Kyle A
Kyle A
IT Consultant
2,593 satisfied customers
New seventh gen iPad. I dont know bought new from costco
here's the deal: I set it up with the wrong windows desktop. All the contacts and emails need to be changed … read more
JustinTimeTech
JustinTimeTech
IT Manager
BS
539 satisfied customers
My 87 year old mother is visiting and can not remember the
My 87 year old mother is visiting and can not remember the password ***** her old iPad and we need to reset it. … read more
Dustin Stroh
Dustin Stroh
Computer Networking and Information Securities
1,257 satisfied customers
My wife left her iPad in a hotel room. It is now missing.
My wife left her iPad in a hotel room. It is now missing. Looking at what we can do do to disable or find it. We are traveling and don't have serial numbers, etc. She did not activate "find my iPad" … read more
Josh
Josh
10,523 satisfied customers
Activation lock now locked out of secondhand iPad it says to
Activation lock now locked out of secondhand iPad it says to enable account, reset yr password. … read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
3,475 satisfied customers
My wife let her 9 year old grandson play on her i. My wife
My wife let her 9 year old grandson play on her iPad. Since then she has been locked out and has never used iCloud and has no idea of an ID or password ***** with such an account. How can she proceed? … read more
David L
David L
Bachelor's Degree
7,106 satisfied customers
It's my daughters iPad, she is the original owner and is
It's my daughters iPad, she is the original owner and is locked out. Activation lock … read more
Josh
Josh
10,523 satisfied customers
My wife updated her ipad, I am her husband and have taken
Second opinion] My wife updated her ipad, I am her husband and have taken over her old ipad mod A1399 Ser DN6GH2ZKDFHWI. I only use it to check emails. Last week in Arizona it gave me an Activation Lo… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
3,504 satisfied customers
My wife updated her ipad, I am her husband and have taken
My wife updated her ipad, I am her husband and have taken over her old ipad mod A1399 Ser DN6GH2ZKDFHWI. I only use it to check emails. Last week in Arizona it gave me an Activation Lock. I asked my w… read more
JohnMac
JohnMac
Self-employed Business Owner
Three Decades Field Experience
3,723 satisfied customers
My wife's iPhone had to have a factory reset and now she
My wife's iPhone had to have a factory reset and now she can't remember her apple password … read more
ITCris
ITCris
4,765 satisfied customers
Locked out of ipad, software update, never set password
locked out of ipad, software update, never set password ***** … read more
OakdaleTech
OakdaleTech
Owner
8,749 satisfied customers
Has an ipad. She can't remmebr the password. She can not
has an ipad. She can't remmebr the password. She can not leave the nursing home to come to a store. She reads books on it and every few minutes a comment pops that says tupe in your password ***** she… read more
Josh
Josh
10,523 satisfied customers
Tx response. Unfortunately the recommended steps which we
Hi, tx for ur response. Unfortunately the recommended steps which we took on several occasions are not working. What steps should we take next? Looking forward.… read more
Ashik
Ashik
Master's Degree
12,664 satisfied customers
To Michelle only - I am going to get my wife the new IPhone
To Michelle only - I am going to get my wife the new IPhone 6. She is worried that she will loose all her photos. When I got mine I had to "convince" them to transfer mine as they said they were not s… read more
Michelle
Michelle
Software Engineer
Bachelor's Degree
894 satisfied customers
I am having a problem sharing a calendar with my wife via iCloud.
I am having a problem sharing a calendar with my wife via iCloud. I have a mac and use the latest version of OS. She has an iPad and iPhone. We are trying to set it up so that we can have a shared fam… read more
Daniel
Daniel
Mac Expert
High School or GED
4,738 satisfied customers
my wife update her ipad, she has forgotten her password XXXXX
my wife update her ipad, she has forgotten her password XXXXX her Ipad is locked. can you help /… read more
JohnMac
JohnMac
Self-employed Business Owner
Three Decades Field Experience
3,723 satisfied customers
My daughter s psycho ex got on her icloud account using her
My daughter 's psycho ex got on her icloud account using her password XXXXX changed the password, wiped out the iPhone and the mac air. How can my daughter reset icloud without knowing password? And i… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,585 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

3,714 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

2,585 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

Kamil Anwar

Kamil Anwar

Mac Support Specialist

776 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Miro

Miro

Mac Support Specialist

229 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x