Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
Got mom a new iPad and locked her email account because we
Got mom a new iPad and locked her email account because we entered too many passwords … read more
AnnaMarie
AnnaMarie
Bachelor's Degree
3,231 satisfied customers
I'm in France visitingmy mother, who is French and has an
I'm in France visitingmy mother, who is French and has an IPad that I bought her in 2013 for her 85th birthday. She has had numerous incidents, being unable to use her tablet because she is told her p… read more
David
David
Mac Support Specialist
3,714 satisfied customers
I am trying to help my 89 yr old mother with her Apple
I am trying to help my 89 yr old mother with her Apple password ***** she doesn't remember it. We have tried all her passwords she has but none work. Further I am in CA and she is in IA. She is not th… read more
Robert H
Robert H
Senior IT Technician
Bachelor of Science
2,390 satisfied customers
I have my mother's old iPhone and I would like to do a
I have my mother's old iPhone and I would like to do a factory reset so that my 8 year old granddaughter can use it on wifi . My mother gave me 2 passwords, but neither work and her email is now diffe… read more
Ricky
Ricky
Tech Support Expert
Bachelor's Degree
9,363 satisfied customers
Got new Ipad gave old one to my neice she is trying to
Hey i got new Ipad gave old one to my neice she is trying to connect my info pics etc to connect with new ipad she have tried everthing(###) ###-####her name keisha she has old ipad i have new onr… read more
Josh
Josh
10,588 satisfied customers
My ipad is locked to another apple id. The original owner is
My ipad is locked to another apple id. The original owner is sitting here with me. Her apple id is linked to an email she no longer has access to. She has deleted the device from her account, but it i… read more
Expert-Alexa
Expert-Alexa
Technical Engineer
Bachelor's Degree
1,975 satisfied customers
My mother lock her self out of her mini iPad an i have some
hello my name is ***** ***** mother lock her self out of her mini iPad an i have some what unlock it I'm at the park were it say how can we help you? get support and repair for your apple products. vi… read more
jctservice
jctservice
Systems Administrator
505 satisfied customers
I have an ipad 16.5 it will not turn on. Not sure what they
ok I have an button on the top and one on the side that slides up and down and shows orange when u move it down… read more
JohnMac
JohnMac
Self-employed Business Owner
Three Decades Field Experience
3,727 satisfied customers
My mom bought her iPad in 2011. Recently I bought her an
My mom bought her iPad in 2011. Recently I bought her an iPad mini both of which have version 9.3.5 on them and they say it's most current version. She has about 1800 pictures that I'm trying to trans… read more
ITCris
ITCris
4,776 satisfied customers
I'm trying to transfer my mom's music from her iPod to her
I'm trying to transfer my mom's music from her iPod to her iPhone. She has an older iPod with a different Apple ID than her phone and iPad because she can not remember her password ***** the old Apple… read more
OakdaleTech
OakdaleTech
Owner
8,834 satisfied customers
I was lead to you for help because my daughter's facebook
I was lead to you for help because my daughter's facebook account has been disabled and i've been trying to get it restored and I can't get facebook to respond,. … read more
Jeffrey B
Jeffrey B
ICT Support 1/2/3/ Line
Information Technology
2,667 satisfied customers
My 81 year old mom has an iPad but is locked out because she
My 81 year old mom has an iPad but is locked out because she can't remember her password ***** the answers to security answers. … read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
3,475 satisfied customers
Email is fine however I don't have a cell number. I can only
Email is fine however I don't have a cell number. I can only call out and my relatives won't be able to call me. What can I do? Where I'll be there is full access to wifi which I don't need a plan. … read more
David
David
Mac Support Specialist
3,714 satisfied customers
My fiancé. Gave me her old I phone. And she forgot her Apple
Hi my fiancé. Gave me her old I phone. And she forgot her Apple ID password. And also. She had pics on that phone. And she wants it on her new I phone. Or should say I cloud … read more
projectx2501-PHD-DBA
projectx2501-PHD-DBA
Chief Informations Officer
Doctoral Degree
880 satisfied customers
I forgot my password for FaceBook and I've tried everything
I forgot my password ***** FaceBook and I've tried everything to retrieve it but hopeless. It's for … read more
Michelle
Michelle
Manager operations
Bachelor's Degree
3,212 satisfied customers
Im trying to get my friends moms iPad erased so she can use
im trying to get my friends moms iPad erased so she can use it. Her mother passed away Her last name is houle … read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
2,837 satisfied customers
My mom's ipad was set up with her cloud account being
My mom's ipad was set up with her cloud account being associated with a yahoo account that no longer exists and she cannot remember her security questions for that account. She has a new apple id, but… read more
OakdaleTech
OakdaleTech
Owner
8,834 satisfied customers
I bought my 90-yr old Mom an iPad for Christmas. She lives
I bought my 90-yr old Mom an iPad for Christmas. She lives in a senior center, but surely they have set up. What do I need to get her started? Everything was done for me....… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
933 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

3,714 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

2,585 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

Kamil Anwar

Kamil Anwar

Mac Support Specialist

776 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Miro

Miro

Mac Support Specialist

229 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x