Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
For some reason, I have been locked out of the App Store &
For some reason, I have been locked out of the App Store & iTunes so I cannot buy storage to keep my phone backed up. Can you help me? … read more
Manas
Manas
503 satisfied customers
My iTunes account has been disabled and I need to reopen it.
Second opinion] My iTunes account has been disabled and I need to reopen it … read more
Tech Raksh
Tech Raksh
Customer support Engineer
Engineering
3,615 satisfied customers
My I tunes has been disabled maybe because I am out of
My I tunes has been disabled maybe because I am out of story. I tried to purchase more space but it told me it is locked … read more
Tech-Expert
Tech-Expert
Technical Support Engineer
BBM
4,997 satisfied customers
I am locked out Of iTunes don't know why. Recently. No but
I am locked out Of iTunes don't know why JA: When did you last change your password ***** Apple ID? Customer: recently JA: Did you try resetting through Apple's online account reset tool? Customer: no… read more
Tech Raksh
Tech Raksh
Customer support Engineer
Engineering
3,615 satisfied customers
I purchased an iPhone xr in 2018 and have only had it for 13
Hi there, I purchased an iPhone xr in 2018 and have only had it for 13 months. However for the last day it just continues to reset with the apple sign on the screen. I was wondering if I were to come … read more
Cris
Cris
4,608 satisfied customers
I have been locked out of my App Store. I had a problem with
I had a problem with fraud on the credit card linked to the App Store and iTunes -I had to cancel that card. Then my App Store and iTunes account was locked. I then re-entered a new card and my accounts are still locked. I need help getting them unlocked. … read more
OakdaleTech
OakdaleTech
Owner
7,524 satisfied customers
I had CBS All Access through Itunes. The access stopped and
I had CBS All Access through Itunes. The access stopped and I restarted with CBS directly. I've been charged by Itunes sijnce August and want to stop CBS subscription through ITunes. … read more
Samuel NetEngineer
Samuel NetEngineer
Associate's Degree
3,780 satisfied customers
My iTunes and App Store has been disabled how do I get it
My iTunes and App Store has been disabled how do I get it back. Need also to change payment cc … read more
Jason Jones
Jason Jones
IT & Network Consultant
AAS Information Technology
14,378 satisfied customers
Ellen, i spent a half hour the other day to re-activate my
Ellen, i spent a half hour the other day to re-activate my Apple ID and itunes acct. originally, i questioned several iTunes orders. Since then, i have been locked out. I got a new password ***** i th… read more
David
David
Mac Support Specialist
Bachelor's Degree
3,371 satisfied customers
I have 4 apple devices at home that all have the same apple
Hi! I have 4 apple devices at home that all have the same apple ID that we use for iTunes and such. My iphone and ipad will let me go into my apps store and update apps as well as download new apps us… read more
OakdaleTech
OakdaleTech
Owner
7,524 satisfied customers
My I pad is in activation lock. I need my password and Apple
My I pad is in activation lock. I need my password ***** Apple ID and can not remember them. John … read more
OakdaleTech
OakdaleTech
Owner
7,524 satisfied customers
I'm locked out of all 3 devices because someone use my
I'm locked out of all 3 devices because someone use my iTunes - App Store to purchase some random ????? I'm a older teacher. I use it only for Covet Fadhion. My history can be looked … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
255 satisfied customers
OUT of my Apple Account! 12/17/17. I've not used the Apple
No! I've not used the Apple Store for a few months and just discovered via e-mail that I've been locked out since August! … read more
OakdaleTech
OakdaleTech
Owner
7,524 satisfied customers
Both my ipad and iphone display the incorrect Apple id.
Both my ipad and iphone display the incorrect Apple id. Pretty annoying because every time I go to type an email a little box pops up stating: Apple ID verification Enter the password ***** (incorrect… read more
Ashik
Ashik
Master's Degree
12,091 satisfied customers
I have an iPad2, I believe I purchased it in July/August of
I have an iPad2, I believe I purchased it in July/August of this year. It has Version 6.0.1 (10A523) on it. I have lost some volume on it. For example, in Music, volume button has disappeared, unless … read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
922 satisfied customers
I believe my iTunes account was hacked, money drained, an app
I believe my iTunes account was hacked, money drained, an app purchased for an iPhone i don't have... trying to reset password XXXXX now I'm locked out! Email verification with my 2 active emails (one… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
933 satisfied customers
with the new software my accounts have gotten confused for
with the new software my accounts have gotten confused for downloading to iPod, iPad and iPhone . . . I need to clarify my account name and password… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
Hello, I have the first generation iPad and have been using
Hello, I have the first generation iPad and have been using it now since August 2010 without any problems. The other day, I was trying to get help from the Apple online Express Lane and because I didn… read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,629 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

3,371 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

2,585 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

Kamil Anwar

Kamil Anwar

Mac Support Specialist

753 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Miro

Miro

Mac Support Specialist

212 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x