Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I forgot my air 2 ipad password, so it disabled. About one
I forgot my air 2 ipad password, so it disabled JA: When did you last change your password ***** Apple ID? Customer: About one month ago JA: When did you last back up your iPad? Customer: About one mo… read more
Michelle
Michelle
Manager operations
Bachelor's Degree
3,178 satisfied customers
I have changed my granddaughter's password on a family share
I have changed my granddaughter's password ***** a family share ID twenty times and she still can't sign onto the iPad my wife turned over to her when she got a newer one with more memory … read more
Rei Guimmayen
Rei Guimmayen
Tech Support
Bachelor's Degree
5,497 satisfied customers
Have forgotten my password got a new phone can't receive
Have forgotten my password ***** a new phone can't receive messages or send from this device trying to reset it no luck how can I reset it … read more
Tech Raksh
Tech Raksh
Customer support Engineer
Engineering
5,019 satisfied customers
I have an iPad Air 2. When I turned it on it says iPad
I have an iPad Air 2. When I turned it on it says iPad disabled. Try again in 15 minutes. Tried again. No luck. How do I fix this. I want to give this to my 4 year old granddaughter. … read more
David
David
Mac Support Specialist
3,714 satisfied customers
I just bought an iPad Air w hen I bought it they told me
I just bought an iPad Air w hen I bought it they told me they couldn't transfer my email? They gave me instructions on how to do it but when I got to the signup directions I had forgotten my password … read more
Tech-Expert
Tech-Expert
Technical Support Engineer
BBM
6,229 satisfied customers
Bought a new iPhone SE2020....also have Mac mini, Applewatch
Bought a new iPhone SE2020....also have Mac mini, Applewatch 4, and iPad Air 2. Every device (and iCloud and I msg) wants a password. I wanted to keep them all the same, But Apple won't allow the use … read more
Expert
Expert
Customer support Engineer
Bachelor's Degree
4,374 satisfied customers
How can I unlock my IPAD mini I gave it to my Granddaughter
How can I unlock my IPAD mini I gave it to my Granddaughter to use yesterday she is on NJ. I couldn't remember the password ***** open the IPAD and I locked the IPAD? … read more
JohnMac
JohnMac
Self-employed Business Owner
Three Decades Field Experience
3,722 satisfied customers
I have a question about an iPad and I just noticed yours was
I have a question about an iPad and I just noticed yours was for IPhone … read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
5,172 satisfied customers
Ok so I'm getting weird funky messages from Apple, I went in
Hi, ok so I'm getting weird funky messages from Apple, I went in to sign in and it said I needed a new password ***** added the new password ***** went to sign into my iPad and said I couldn't use the… read more
Tech Raksh
Tech Raksh
Customer support Engineer
Engineering
5,019 satisfied customers
Yesterday my kaboom sure with Mohave started having login
Yesterday my kaboom sure with Mohave started having login issues where I couldn't log in. Turns out my caps are on but cap lock button is not lit. Cannot resolve and can no longer reset pram. … read more
Jon
Jon
Bachelors Degree
1,181 satisfied customers
I reset an older iPad that I have (1st gen iPad Air), so I
I reset an older iPad that I have (1st gen iPad Air), so I could give it to someone. Well during that my Apple ID password ***** to be changed on my present iPad (6th gen and my iPhone X). I did this … read more
Ramesh BABU
Ramesh BABU
Computer Tech
Computer science
154 satisfied customers
I purchased a new iPad for my wife, and she gave me her old
I purchased a new iPad for my wife, and she gave me her old one. I want to register it in my name, but cannot because she lost all her passwords. How can I gain access to the old iPad? … read more
Josh
Josh
10,460 satisfied customers
Years ago I purchased an i-pad 2 for a granddaughter. It has
years ago I purchased an i-pad 2 for a granddaughter. It has been unused for a few years. She uses her i-phone and a macbook for all her needs. I asked her to give the i-pad back to me so I can pass i… read more
JohnMac
JohnMac
Self-employed Business Owner
Three Decades Field Experience
3,722 satisfied customers
My granddaughter put too many wrong passwords and it
My granddaughter put too many wrong passwords and it disabled the device! What do I do to get it to work again? … read more
Divyansh
Divyansh
Bachelor's Degree
4,069 satisfied customers
My granddaughter put a passcode on it and don't remember
My granddaughter put a passcode on it and don't remember what it was is there anyway I can remove that or what can I do … read more
ITCris
ITCris
4,755 satisfied customers
I had my iPad Air cleaned and restarted by the tech at the
I had my iPad Air cleaned and restarted by the tech at the store where I purchased my iPad. I purchased the iPad Air several months ago, but it seems that I used too many passwords and my iPad Air was… read more
Martin
Martin
Network Engineering Diploma
1,825 satisfied customers
Can not get mail. The connection to the server has failed.
Can not get mail. The connection to the server has failed. Checked with Armstrong Cable and everything OK there. No problem with email on my laptop. … read more
Miro
Miro
Mac Support Specialist
229 satisfied customers
I gave my granddaughter my wife's iPad and the following
I gave my granddaughter my wife's iPad and the following screen came up (never before): activate iPad apple ID ? password ? My wife never wrote them down. She thinks her apple ID is her email address.… read more
Bryan
Bryan
IT Consultant
Bachelor's Degree
11,947 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

3,714 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

2,585 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

Kamil Anwar

Kamil Anwar

Mac Support Specialist

776 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Miro

Miro

Mac Support Specialist

229 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x