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Answered in 1 minute by:
1/26/2021
Expert, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 11,150
Experience: Customer support Engineer
VerifiedCheck compatibility
macOS Big Sur is compatible with these computers:
MacBook introduced in 2015 or later
MacBook Air introduced in 2013 or later
MacBook Pro introduced in late 2013 or later
Mac mini introduced in 2014 or later
iMac introduced in 2014 or later
iMac Pro
Mac Pro introduced in 2013 or later
View the complete list of compatible computers.
If upgrading from macOS Sierra or later, macOS Big Sur requires 35.5GB of available storage to upgrade. If upgrading from an earlier release, macOS Big Sur requires up to 44.5GB of available storage. To upgrade from OS X Mountain Lion, first upgrade to OS X El Capitan, then upgrade to macOS Big Sur.
Make a backup
Before installing any upgrade, it’s a good idea to back up your Mac. Time Machine makes it simple, and other backup methods are also available. Learn how to back up your Mac.
Get connected
It takes time to download and install macOS, so make sure that you have a reliable Internet connection. If you're using a Mac notebook computer, plug it into AC power.
Download macOS Big Sur
If you're using macOS Mojave or later, get macOS Big Sur via Software Update: Choose Apple menu > System Preferences, then click Software Update.
Or use this link to open the macOS Big Sur page on the App Store: Get macOS Big Sur. Then click the Get button or iCloud download icon.
Begin installation
After downloading, the installer opens automatically.
Click Continue and follow the onscreen instructions. You might find it easiest to begin installation in the evening so that it can complete overnight, if needed.
If the installer asks for permission to install a helper tool, enter the administrator name and password ***** you use to log in to your Mac, then click Add Helper.
Allow installation to complete
Please allow installation to complete without putting your Mac to sleep or closing its lid. Your Mac might restart, show a progress bar, or show a blank screen several times as it installs both macOS and related updates to your Mac firmware.
Stay up to date
After installing macOS Big Sur, you will be notified when updates to macOS Big Sur are available. You can also use Software Update to check for updates: Choose Apple menu > System Preferences, then click Software Update.
Or get macOS Big Sur automatically
If you're using OS X El Capitan v10.11.5 or later and your App Store preferences or Software Update preferences are set to download new updates when available, macOS Big Sur will download conveniently in the background, making it even easier to upgrade. A notification will inform you when macOS Big Sur is ready to be installed. Click Install to get started, or dismiss the notification to install later. When you're ready to install, just open the file named Install macOS Big Sur from your Applications folder.
Hello! Welcome to JustAnswer, an independent paid Question & Answer web portal. My name is***** am happy to be assisting you today.
I am sorry to hear you are having trouble with Mac update. I know that can be frustrating. Hopefully, we can get this resolved quickly.
NOTE : Please ignore the pop up. That is system generated and I do not have any control to stop that. However, please follow the steps mentioned below.
Kindly follow the steps mentioned below:
Hello! Welcome to JustAnswer, an independent paid Question & Answer web portal. My name is***** am happy to be assisting you today.
I am sorry to hear you are having trouble with Mac update Account. I know that can be frustrating. Hopefully, we can get this resolved quickly.
NOTE : Please ignore the pop up. That is system generated and I do not have any control to stop that. However, please follow the steps mentioned below.
Kindly follow the steps mentioned below:
Check compatibility
macOS Big Sur is compatible with these computers:
MacBook introduced in 2015 or later
MacBook Air introduced in 2013 or later
MacBook Pro introduced in late 2013 or later
Mac mini introduced in 2014 or later
iMac introduced in 2014 or later
iMac Pro
Mac Pro introduced in 2013 or later
View the complete list of compatible computers.
If upgrading from macOS Sierra or later, macOS Big Sur requires 35.5GB of available storage to upgrade. If upgrading from an earlier release, macOS Big Sur requires up to 44.5GB of available storage. To upgrade from OS X Mountain Lion, first upgrade to OS X El Capitan, then upgrade to macOS Big Sur.
Make a backup
Before installing any upgrade, it’s a good idea to back up your Mac. Time Machine makes it simple, and other backup methods are also available. Learn how to back up your Mac.
Get connected
It takes time to download and install macOS, so make sure that you have a reliable Internet connection. If you're using a Mac notebook computer, plug it into AC power.
Download macOS Big Sur
If you're using macOS Mojave or later, get macOS Big Sur via Software Update: Choose Apple menu > System Preferences, then click Software Update.
Or use this link to open the macOS Big Sur page on the App Store: Get macOS Big Sur. Then click the Get button or iCloud download icon.
Begin installation
After downloading, the installer opens automatically.
Click Continue and follow the onscreen instructions. You might find it easiest to begin installation in the evening so that it can complete overnight, if needed.
If the installer asks for permission to install a helper tool, enter the administrator name and password ***** you use to log in to your Mac, then click Add Helper.
Allow installation to complete
Please allow installation to complete without putting your Mac to sleep or closing its lid. Your Mac might restart, show a progress bar, or show a blank screen several times as it installs both macOS and related updates to your Mac firmware.
Stay up to date
After installing macOS Big Sur, you will be notified when updates to macOS Big Sur are available. You can also use Software Update to check for updates: Choose Apple menu > System Preferences, then click Software Update.
Or get macOS Big Sur automatically
If you're using OS X El Capitan v10.11.5 or later and your App Store preferences or Software Update preferences are set to download new updates when available, macOS Big Sur will download conveniently in the background, making it even easier to upgrade. A notification will inform you when macOS Big Sur is ready to be installed. Click Install to get started, or dismiss the notification to install later. When you're ready to install, just open the file named Install macOS Big Sur from your Applications folder.
Hello! Welcome to JustAnswer, an independent paid Question & Answer web portal. My name is***** am happy to be assisting you today.
I am sorry to hear you are having trouble with Mac update. I know that can be frustrating. Hopefully, we can get this resolved quickly.
How JustAnswer works
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
