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12/26/2020
VerifiedHello! Welcome to JustAnswer. Thank you for your question. I'm Benjie and I can help you today.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
On your PC, download and install the appropriate Windows Migration Assistant, based on the version of macOS on your Mac:
- Windows Migration Assistant for macOS Big Sur
- Windows Migration Assistant for macOS Mojave and macOS Catalina
- Windows Migration Assistant for macOS Sierra and High Sierra
- Windows Migration Assistant for OS X El Capitan or earlier
You may refer this following link https://support.apple.com/en-us/HT204087
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