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I'm having problems setting up my new I pad air, it locked
I'm having problems setting up my new I pad air JA: I'll do all I can to help. Can you tell me more about what's going on? Customer: it locked me out. My Apple password *****'t work JA: When did you l… read more
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How do. I unlock my other i. My other IPad is locked. Not
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We have an I-Pad which is pretty old but works well if a
We have an I-Pad which is pretty old but works well if a little slowly. My wife reads lots of books on it. It also gets our emails. On a flight from overseas yesterday, the I-Pad suddenly quit, then advised that it is Activation Locked. Our usual Apple ID and Password ***** not activate. Can you help us with advice about unlocking it? … read more
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I bought this i pad and it has an activation lock and theres no way i can get the persons password … read more
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I have an I Pad that I have used for 6 years. Yesterday
I have an I Pad that I have used for 6 years. Yesterday while playing solitaire a "Activation Lock" screen popped up. I have no idea what my apple ID is or the password. Never have had to use them. Ho… read more
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Michael T
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My wife recently passed away. She had put a passcode in her
My wife recently passed away. She had put a passcode in her iPad which I do not know. Is there any way you can help me unlock her I pad … read more
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Igot this i pad from a 2ed hand store. i can.t get past the
igot this i pad from a 2ed hand store. i can.t get past the apple id and password ***** can i get it to open for me … read more
Jon
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Insidious an iOS update last nite and this morning the iPad
Insidious an iOS update last nite and this morning the iPad is asking for a password. I have never had a password ***** this device ever but I tried my Apple ID password ***** no avail. I literally ca… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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