Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
My iPad is not charging. 2 or three years. It was charging
My iPad is not charging JA: Is there any dust or lint that could be interfering with the charging port? Customer: no JA: How old is the battery on your iPad? Customer: 2 or three years JA: Is there an… read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
8,100 satisfied customers
I would like to make an appointment to service current or
I would like to make an appointment to service current or purchase new iPad. … read more
UgoA
UgoA
BA/BS
1,616 satisfied customers
I have am ******** I have a iPad I purchased four years ago
i have a iPad I purchased four years ago from your store in Martinsburg WV, it has a problem with the charging port. I call Apple support and was told your store in Martinsburg was a authorized repair facility. Yesterday I took the iPad in and the technician said he did not have the parts and could not help. Later that day I was on chat with Best Buy I explained the problem and was told to bring the iPad in. Today the geek squad and store manager both said they could do nothing they were not authorized to work on iPads. … read more
Vinod
Vinod
RPA Developer
Masters in Computer Technology
1,193 satisfied customers
I purchased an IPad on March 23,2021. That's 5 months ago,
I purchased an IPad on March 23,2021. That's 5 months ago, at the present the iPad is completely dead. Won't come on at all. Took it to apple store, told to contact the seller because the iPad needs r… read more
Robert
Robert
Data Engineer
Master's Degree
2,021 satisfied customers
I have an iPad pro that won't charge. How would i check. I
Hi! I have an iPad pro that won't charge JA: Hi. Is there any dust or lint that could be interfering with the charging port? Customer: how would i check JA: How old is the battery on your iPad Pro? Cu… read more
Francisco
Francisco
Computer Hardware Engineer
7,241 satisfied customers
My iPad has my ex-girlfriends Apple ID on it. How can I
My iPad has my ex-girlfriends Apple ID on it. How can I remove and change if I do not know her password? … read more
Jim Aloye
Jim Aloye
CEO/Founder/Owner
Bachelor of Science
818 satisfied customers
I guess my ipad didn't charge last night When I opened it
Second opinion] I guess my ipad didn't charge last night When I opened it tonight it had a red line on the battery icon … read more
David L
David L
Bachelor's Degree
7,103 satisfied customers
IPad Air, first bge, i pad air, 5 years old, will not
i pad air, 5 years old, will not charge. Purchased a new one yesterday, but need to transfer info from old to new. … read more
Harry
Harry
267 satisfied customers
I can't buy anything even though I put in my password. It
I can't buy anything even though I put in my password. It just worked an hour ago … read more
JustinTimeTech
JustinTimeTech
IT Manager
BS
539 satisfied customers
Have an iPad from son. He forgot his Apple ID and maybe
Have an iPad from son. He forgot his Apple ID and maybe email. Purchased at Best Buy 2013 in Daytona. Can not find receipt and Best Buy can only look 2 years back. He thinks his email used at the time… read more
Michael T
Michael T
2,419 satisfied customers
I was given an ipad over a year ago cant remember original
I was given an ipad over a year ago cant remember original itunes password ***** the email is different from when setup. I was talking with att today to setup my email on the ipad and unable to get pa… read more
Josh
Josh
10,440 satisfied customers
I am having trouble with Office on my iPad. I took advantage
Good morning. I am having trouble with Office on my iPad … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I cannot charge my iPad when it is turned on. I have to shut
I cannot charge my iPad when it is turned on. I have to shut it down completely which means I loose a lot of time on my device. … read more
Dustin
Dustin
Support Technician
10,133 satisfied customers
My ipad just requested activation and i don't remember my
Hi, my ipad just requested activation and i don't remember my apple password. never happened before. i had my iphone in the same room as my ipad when it happened, and made a call on it. … read more
OakdaleTech
OakdaleTech
Owner
8,588 satisfied customers
It won't turn on, maybe a few months ago, I've plugged it in
it won't turn on JA: When was the last time you updated the Operating System (OS) on your Apple device? Customer: maybe a few months ago JA: Anything else you want the Mac Expert to know before I conn… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
26,647 satisfied customers
I have the first iPad that is a little over a year old. The
I have the first iPad that is a little over a year old. The problem is, when I am on a website, Facebook, etc. The pad disconnects from what I am doing, cuts off for a second, then goes back to the ho… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
26,647 satisfied customers
We purchased an Ipod for our granddaughter about 2 years ago.
We purchased an Ipod for our granddaughter about 2 years ago. serial # XXXXX It refuses to scroll when you open it and turn it on. Could it be full? We would send it in, but do not know where to send … read more
Ashik
Ashik
Master's Degree
12,622 satisfied customers
daughter is backpacking for 6 months this fall around the
daughter is backpacking for 6 months this fall around the world. would an ipad 2 be light enough to carry daily in packpack? would you recommend this product or something else?… read more
Claws224
Claws224
CIO
5,160 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

3,714 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

2,585 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

Kamil Anwar

Kamil Anwar

Mac Support Specialist

776 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Miro

Miro

Mac Support Specialist

229 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x