Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I need to change the primary iCloud acct on my Mac. I bought
I need to change the primary iCloud acct on my Mac. I bought a new computer for my mom I didn't think she had an Apple ID so I created a new one for her but she does have one so I want to log out or d… read more
Shawn
Shawn
IT Analyst / Consultant
Masters in Information Systems
5,715 satisfied customers
My mom is locked out of her iPhone where is the Apple store
My mom is locked out of her iPhone where is the Apple store in Cleveland ohio … read more
Rei Guimmayen
Rei Guimmayen
Tech Support
Bachelor's Degree
5,493 satisfied customers
My girlfriend has a fingerprint iPhone and it got disabled
My girlfriend has a fingerprint iPhone and it got disabled she can't get it to work and they told her she would lose everything in her phone they would have to reset it … read more
Tech-Expert
Tech-Expert
Technical Support Engineer
BBM
6,227 satisfied customers
My mom can't remember her password to her apple ID account
My mom can't remember her password ***** her apple ID account for her iPhone 7. I'm trying to help her. … read more
Tech-Expert
Tech-Expert
Technical Support Engineer
BBM
6,227 satisfied customers
Just changed my daughter's phone from a 7s to an 11.
just changed my daughter's phone from a 7s to an 11. Everything transferred but everything is my information. I told the customer rep that her old phone was under my apple id and she needed a new one … read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
12,169 satisfied customers
Bought a iphone 6s on o9/o9/2018 little over a year ago the
bought a iphone 6s on o9/o9/2018 little over a year ago the girl it was for went back to live with her mom wouldn't let her take the iphonr shes now come back we cannot find the nano sim card that was… read more
ITCris
ITCris
4,752 satisfied customers
Second opinion do not close] cannot remember apple id
second opinion do not close] cannot remember apple id passcode and I have tried to reset and it won't work I can't get any apps … read more
Aaron Brown
Aaron Brown
Software Developer and Project Manager
Master in Science
3,568 satisfied customers
I'm trying to help my mom and it's asking to approve this
I'm trying to help my mom and it's asking to approve this iphone on another device. When I go to icloud on her mac I don't see any messages or a place to approve the iphone. Her iphone is already a li… read more
Pete
Pete
3,974 satisfied customers
Second opinion] It's been down and caught a virus and me and
Second opinion] It's been down and caught a virus and me and my girlfriend been arguing and probably won't get back together smh and she had access to all my old files cause I let her have control wit… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
4,103 satisfied customers
My girlfriend has forgotten her password for her IPhone. She
My girlfriend has forgotten her password ***** her IPhone. She bought it 4 years ago and now the phone won't start up when she puts her pin in. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
20,764 satisfied customers
I bought 2 new new iPhone X last night at the Apple Store.
I bought 2 new new iPhone X last night at the Apple Store. One for me and one for my girlfriend. Mine set up fine...she couldn't set up her AOL mail becasue she could not rememebr her AOL account pass… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I was trying to upload from my iPhone to my PC. It asked me
I was trying to upload from my iPhone to my PC. It asked me whether I create a new account or update the existing one. Since the second one was checked by default, I proceeded keeping this. Then it ch… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,105 satisfied customers
I bought a iPhone off a friend of mine and she cannot
hi I bought a iPhone off a friend of mine and she cannot remember her password ***** she never synced it to iTunes what can we do … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
1,050 satisfied customers
I plugged in my iPhone 6, which used to be my mom's, to my
i plugged in my iPhone 6, which used to be my mom's, to my laptop for iTunes, which used to be my moms…so it had all of her stuff on it. well when i went to restart my phone all of her stuff is gone! … read more
Josh
Josh
10,448 satisfied customers
To Michelle only - I am going to get my wife the new IPhone
To Michelle only - I am going to get my wife the new IPhone 6. She is worried that she will loose all her photos. When I got mine I had to "convince" them to transfer mine as they said they were not s… read more
Michelle
Michelle
Software Engineer
Bachelor's Degree
894 satisfied customers
Billing error from Itunes- yesterday I changed my password,
Billing error from Itunes- yesterday I changed my password, as my girlfriend who setup the account on my computer to be billed to my credit card left no clue as to what the password XXXXX She was on t… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
933 satisfied customers
I want to change my apple iD to my email address as im usuing
I want to change my apple iD to my email address as im usuing my girl friends one at present, as she has a iphone 4s coming in a few days and will want use her one as she has an aol account which must… read more
ITCris
ITCris
4,752 satisfied customers
My girlfriend just got an iPhone but she doesnt have a computer.
My girlfriend just got an iPhone but she doesn't have a computer. I have a computer but no iPhone. I want to set up her phone with my computer so that we can both adjust our iCal and it will be up to … read more
JohnMac
JohnMac
Apple Consultant
Three Decades Field Experience
5,019 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

3,714 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

2,585 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

Kamil Anwar

Kamil Anwar

Mac Support Specialist

776 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Miro

Miro

Mac Support Specialist

229 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x