Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
My mom has an iPad she doesn't remember her security
My mom has an iPad she doesn't remember her security questions and her email isn't working. How do I restart this … read more
John T. F.
John T. F.
Self-employed Business Owner
Three Decades Field Experience
3,402 satisfied customers
I am trying to help my 89 yr old mother with her Apple
I am trying to help my 89 yr old mother with her Apple password ***** she doesn't remember it. We have tried all her passwords she has but none work. Further I am in CA and she is in IA. She is not th… read more
Robert H
Robert H
Senior IT Technician
Bachelor of Science
1,817 satisfied customers
Ellen.....I am needing help resetting an Apple iPad that the
Good day Ellen.....I am needing help resetting an Apple iPad that the mother-in-law gave me granddaughter for school. However, I need help to clear it without doing anything to cause issues with her i… read more
David L
David L
Bachelor's Degree
6,478 satisfied customers
My 87 year old mother is visiting and can not remember the
My 87 year old mother is visiting and can not remember the password ***** her old iPad and we need to reset it. … read more
Dustin Stroh
Dustin Stroh
Computer Networking and Information Securities
664 satisfied customers
My mother has put her iPad into “Activation Lock”. It is
My mother has put her iPad into “Activation Lock”. It is requesting her Apple ID and password ***** she does not remember. Can you help … read more
Ricky - Expert Tech
Ricky - Expert Tech
Bachelor's Degree
5,216 satisfied customers
My mother in law is getting dementia And she does not know
My mother in law is getting dementia And she does not know her Apple account the only thing she does is going on Facebook it froze so she deleted the app and she cannot get back because we do not know… read more
Josh
Josh
It Support Specialist
Associate Degree
9,246 satisfied customers
My mother in law gave me her iPad but doesn't remember any
My mother in law gave me her iPad but doesn't remember any of her passwords. I have all receipts and apple care subscriptions. Can you assist me in resetting iPad? … read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
5,741 satisfied customers
My mother's ipad disabled for 5 minutes all day. I got it to
My mother's ipad disabled for 5 minutes all day. I got it to erase it and now I am trying to download her data from the cloud but she doesn't have a phone that she receives text messages on It keeps a… read more
David L
David L
Bachelor's Degree
6,478 satisfied customers
I am trying to reset my mothers IPAD and the prompts say
I am trying to reset my mothers IPAD and the prompts say that her ID is***@******.***, but that email address was changed to***@******.***. I am afraid to reset because it may send an email to the old… read more
Divyansh
Divyansh
Bachelor's Degree
1,249 satisfied customers
My sister gave me her IPad and she doesn't remember it's
My sister gave me her IPad and she doesn't remember it's sign in or password. … read more
Jon
Jon
Bachelors Degree
1,176 satisfied customers
My mother is 97 years and cannot remember her apple
My mother is 97 years and cannot remember her apple password. She is very confused about how to work on an ipad. I want to start fresh and get by her old password ***** … read more
Vishnu
Vishnu
Engineer - Information Technology
Microsoft Certified Technology Specialist (MCTS)
591 satisfied customers
It's my mothers iPad, and she has forgotten her Apple ID
Hi, it's my mothers iPad, and she has forgotten her Apple ID password … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
25,168 satisfied customers
Cannot find the app icon and want to download Whatsapp on
Cannot find the app icon and want to download Whatsapp on this iPad. … read more
Cris
Cris
4,430 satisfied customers
My mother who is senior can't render my mother who is a
My mother who is senior can't render my mother who is a senior did not update her iPad mini and it locked her out. To make matters worse she can't remember her email but thinks she remembers her passw… read more
Richard
Richard
IT Manager
IT Manager, Consultant
17,771 satisfied customers
My iPad doesn't recognize my apple if, it was my wife's...it
My iPad doesn't recognize my apple if, it was my wife's...it doesn't recognize hers either … read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
2,373 satisfied customers
MY MOM IPAD MINI GOT LUCK AND SHE FORGOT HER APPLE ID AND
MY MOM IPAD MINI GOT LUCK AND SHE FORGOT HER APPLE ID AND PASSWORD … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,490 satisfied customers
I am gig to reativate my roommates iPad. She can't remember
I am gig to reativate my roommates iPad. She can't remember her password. Her Apple ID I'd***@******.*** … read more
Patrick Evans
Patrick Evans
Network Engineer
MS
126 satisfied customers
My mother has locked herself out of her account her password
My mother has locked herself out of her account her password ***** email account her iCloud everything … read more
OakdaleTech
OakdaleTech
Owner
6,667 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

2,825 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

2,580 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Kamil Anwar

Kamil Anwar

Mac Support Specialist

673 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Techie_Ben

Techie_Ben

Software Engineer

301 satisfied customers

10+ years in hardware/software experience

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x